Job Listings

Sev1Tech is looking for a Network Operations and Security Center (NOSC) Tier 1 Specialist to play an integral role on a large enterprise IT government program providing network, cybersecurity, cloud operations, and engineering support services with a significant focus to provide IT security and public safety.    The Network Operations and Security Center (NOSC) Tier 1 Specialist will accomplish the following but are not limited to: - Monitor network, security, system, and cloud environments for events and perform triage analysis to identify or prevent incidents; perform network, security, system, and cloud incident response as needed - Respond to incidents by collecting, analyzing, preserving digital evidence, and ensure that incidents are recorded and tracked in accordance with NOSC requirements - Work closely with other teams to assess and provide recommendations for reducing operational risks. - Maintain records of monitoring and incident response activities, utilizing case management and ticketing technologies such as ServiceNow - Perform monitoring and analysis using Splunk or other analytics tools - Monitor dashboards for malicious events, phishing events, spoofing events, DDoS attacks, SQL Injection events, network connectivity events, system/device performance events, and other potentially high-risk incidents - Recognize intrusion attempts and compromises through reviews and analyses of relevant event detail and summary information - Recommend changes to SOPs and related documentation - Generate end-of-shift reports for documentation and knowledge transfer to subsequent analysts on-duty - Log all incident details and prioritization codes - Provide "touch level" Tier 1 support, including WAN/LAN connectivity, routers, firewalls, and security - Support remote access platforms such as VPN and Terminal Services - Assign unresolved incidents to higher Tier support or internet service providers and product vendors to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service - Keep component NOCs and SOCs informed of their incident's status at agreed intervals and continuously update incidents as needed - Notify Government Leads and other stakeholders of high impact/priority failures using the appropriate escalation procedures

Want to work for a fun, fast-paced company that wants to make a difference in this crazy world?   Sev1Tech is seeking an experienced Network Operations and Security Center (NOSC) Tier 1 Technical Lead to work at the government site. Work will be executed in the National Capital Region (Washington D.C.), in Stennis, MS; Chandler, AZ; and other locations in the U.S and occasionally OCONUS   In this role, the Tier 1 Technical Team Lead will play a leading role on a large, mission-enabling nation-wide team providing network infrastructure, platform, system, application, and cybersecurity services for a federal customer.  The contract will encompass a wide range of tasks including but not limited to: PMO functions; Monitoring and Analysis as well as Incident Response functions that include cybersecurity; Network Infrastructure Tier 3; and Field Engineering Technical Services.    We’re looking for a Tier 1 Technical Lead to provide daily management and oversight to a team of technicians providing support for a 24x7x365 Network Operations Security Center (NOSC).  The team will maintain constant monitoring of network, security, system, and cloud resources to detect and respond to alerts; detect outages and service degradation events; and initiate response to detected events and to reported events. Tier 1 pursues network, security, system, and cloud incident responses and closes incidents that can be resolved, escalating incidents that cannot be resolved within that time window to Tier 2.   Responsibilities include though not limited to: - Provide direction, guidance, and oversight for NOSC Tier 1 support services that include Monitoring; Analysis; Technical troubleshooting and problem-solving; Triage and Escalation to Tier 2 staff as needed; Tracking; Reporting; and Closing service requests - Ensure first-line investigation and diagnosis of all incidents, logging all details - Manage technical services and support at the Tier I level, including WAN and LAN connectivity, routers, firewalls, and other network devices and tools; and support for remote access platforms such as VPN, Terminal Services, and Citrix - Assign unresolved incidents to higher Tier support or internet service providers to coordinate restoration of service and obtain the necessary information for recording and tracking the outage or degradation of service - Inform customers of their incident’s status at agreed intervals and continuously update incidents as needed - Notify Govt Leads and other stakeholders of high impact/priority failures using the appropriate escalation procedures - Supervise all Tier I contract personnel engaged in the operation and support of users - Provide senior level technical direction and engineering knowledge for all Tier I customer support activities - Provide, maintain, and over time enhance Tier 1 processes and SOPs - Ensure timely, high-quality Tier 1 work products including but not limited to: - Retrievable Customized On-Line Reports - Incident Tracking Workflow and Reporting - Incident Investigation and Case Analysis - External Entities Points of Contact List - M&A Comprehensive Reports on Findings and Recommendations - Daily Status Reports - Post Incident Analysis Report - Security Event Notifications - NOSC SOPs - NOSC Operational Daily Status Report and Conference Call - NOSC Operational Weekly Activity Report - NOSC Operational Ad Hoc Reports - Ensure 24x7x365 staffing as well as surge needs - Mentor Tier 1 staff - Apprise senior program managers of progress and risks

Want to work for a fun, fast-paced company that wants to make a difference in this crazy world?   Sev1Tech is seeking an experienced Network Operations and Security Center (NOSC) Tier 1 Technical Lead to work at the government site. Work will be executed in the National Capital Region (Washington D.C.), in Stennis, MS; Chandler, AZ; and other locations in the U.S and occasionally OCONUS   In this role, the Tier 1 Technical Team Lead will play a leading role on a large, mission-enabling nation-wide team providing network infrastructure, platform, system, application, and cybersecurity services for a federal customer.  The contract will encompass a wide range of tasks including but not limited to: PMO functions; Monitoring and Analysis as well as Incident Response functions that include cybersecurity; Network Infrastructure Tier 3; and Field Engineering Technical Services.    We’re looking for a Tier 1 Technical Lead to provide daily management and oversight to a team of technicians providing support for a 24x7x365 Network Operations Security Center (NOSC).  The team will maintain constant monitoring of network, security, system, and cloud resources to detect and respond to alerts; detect outages and service degradation events; and initiate response to detected events and to reported events. Tier 1 pursues network, security, system, and cloud incident responses and closes incidents that can be resolved, escalating incidents that cannot be resolved within that time window to Tier 2.   Responsibilities include though not limited to: - Provide direction, guidance, and oversight for NOSC Tier 1 support services that include Monitoring; Analysis; Technical troubleshooting and problem-solving; Triage and Escalation to Tier 2 staff as needed; Tracking; Reporting; and Closing service requests - Ensure first-line investigation and diagnosis of all incidents, logging all details - Manage technical services and support at the Tier I level, including WAN and LAN connectivity, routers, firewalls, and other network devices and tools; and support for remote access platforms such as VPN, Terminal Services, and Citrix - Assign unresolved incidents to higher Tier support or internet service providers to coordinate restoration of service and obtain the necessary information for recording and tracking the outage or degradation of service - Inform customers of their incident’s status at agreed intervals and continuously update incidents as needed - Notify Govt Leads and other stakeholders of high impact/priority failures using the appropriate escalation procedures - Supervise all Tier I contract personnel engaged in the operation and support of users - Provide senior level technical direction and engineering knowledge for all Tier I customer support activities - Provide, maintain, and over time enhance Tier 1 processes and SOPs - Ensure timely, high-quality Tier 1 work products including but not limited to: - Retrievable Customized On-Line Reports - Incident Tracking Workflow and Reporting - Incident Investigation and Case Analysis - External Entities Points of Contact List - M&A Comprehensive Reports on Findings and Recommendations - Daily Status Reports - Post Incident Analysis Report - Security Event Notifications - NOSC SOPs - NOSC Operational Daily Status Report and Conference Call - NOSC Operational Weekly Activity Report - NOSC Operational Ad Hoc Reports - Ensure 24x7x365 staffing as well as surge needs - Mentor Tier 1 staff - Apprise senior program managers of progress and risks

Sev1Tech is seeking a qualified applicant who will support the Space Warfighting Analysis Center’s (SWAC) Force Design Integration Office (FDIO) with anticipated travel in support of the SWAC’s priorities.  The candidate requires an understanding of strategic guidance, operational scenarios, and warfighting concepts to support SWAC analysis at multiple classification levels.  Products will support USSF decisions for resourcing, policy development, and operational planning.  The applicant must have a technical depth and breadth of space capabilities, an awareness of industry capabilities and best practices, and be capable of translating USSF capabilities into the joint context to allow for joint integration.  The applicant should be able to understand complex analysis to create a cohesive, integrated Force Design at multiple classification levels on a recurring basis.   Overview/Job responsibilities: - Support & integrate SWAC capability area force designs into an Integrated Force Design - Recommend, document, and maintain SWAC-derived requirements. - Capture and recommend force design dependencies and opportunities (joint, intelligence community, industry, international and other government organizations) - Conduct analysis to support establishing investment priorities. - Conduct analysis to support establishing science and technology needs. - Contribute to drafting of future warfighting concepts. - Create and communicate the Chief of Space Operations’ strategic-level Force Design Guidance - Assist in the set up and execution of Force Design forums. - Monitor and articulate Defense Planning Scenarios - Identify joint force design drivers in the context of future warfighting concepts and scenarios. - Support innovative ways to employ space capabilities in support of joint warfighting. - Interface with Higher Headquarters Staffs (SAF, DAF) and Field Commands (SpOC, SSC, STARCOM) - Ability to quickly create decision quality materials for senior leaders. - Understanding complex technical issues and producing recommendations for a wide audience. - Applying critical thinking in complex and dynamic organizational environments - Having strong communication skills (technical writing, developing presentations, etc.). Salary Range:  $150,000 to $175,000 DOE

Sev1Tech is looking for a Program Manager to support NIWC LANT in support of CNIC IT Services. These services include end-to-end IT engineering, administration, and cyber security for the CNIC data centers, application hosting, Tier I/II/III support for hosted system, support center, enterprise information management, and application development.   NIWC Atlantic provides this technical, engineering, and programmatic support to CNIC in support of multiple projects and programs. 

Sev1Tech is seeking an energetic individual as an Executive Administrative Assistant that is well organized, has strong communications skills (written and oral), and is willing to work on a military installation as a full-time employee in support of our Tactical Radios customer. A successful candidate will perform technical, specialized, complex and difficult office administrative work requiring the use of independent judgement. This position requires a candidate that is collaborative and present in their daily routine.   The Executive Administrative Assistant will be responsible for: - Performing a wide variety of administrative services including, but not limited to: calendar management, answering phones, coordinating and maintaining documentation involving travel, meetings and conferences. - Providing administrative support essential for the systems engineering and architecture development processes, including preparation, review, compliance monitoring, progress evaluation, schedule compliance, and technical assessments. - Maintain property book and other related duties as assigned. - Develop a variety of reports, monthly progress/status reports, memorandum creation and review IAW AR 25-50 - Able to handle typical non-technical and technical office administrative tasks. - Working with DTS and ATAAPS. - Demonstrating the ability to type highly specialized technical reports rapidly and accurately. - Trained, or familiar with, the operation of computer terminals and/or work processing center equipment and experience with Microsoft Office (Word, Excel, Power Point, SharePoint etc.). - Monitoring and tracking obligations and expenditures for assigned contract tasks, schedules, ceilings, and reports. - Resolving billing/invoice discrepancies.

Join Sev1Tech and support PMW 240, PEO DIGITAL and My Navy HR in the modernization and advancement of the Navy’s manpower, personnel, training and education systems and the transformation of Navy’s HR systems.   Must be experienced in providing DevSecOps implementation using Jenkins, Gitlab, or similar tools. Experienced in developing, testing, and maintaining containerized applications. Working knowledge of source version control, build/release tools and methodologies, and CI/CD pipelines. Working knowledge of Software Build process. Strong "security first" mindset.

Sev1Tech is seeking a highly organized and detail-oriented Change Management Coordinator to join our team. In this role, you will be responsible for coordinating all aspects of change management, including the development of change management artifacts, coordination with customer governance bodies such as their Change Control Board (CCB), and configuration of change request management within ServiceNow. You will play a critical role in ensuring that changes to processes are implemented smoothly and efficiently.   Responsibilities include: - Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling. - Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules. - Coordinate change approval meetings with Change Control Board (CCB), ensuring that all necessary documentation is available for review. - Facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks. - Assist in the identification and mitigation of potential risks and issues associated with changes. - Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes. - Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes. - Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership. - Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices.

Sev1Tech is seeking an experienced Quality Manager to support a large, mission-enabling nation-wide team providing network infrastructure, platform, system, application, and cybersecurity services for a federal customer.  The Quality Manager will be part of a Program Management Office (PMO) and play a leading role for the delivery of high-quality contract services and products across multiple task orders/delivery orders. Specific responsibilities include: - Ensuring development and reporting on all quality and performance metrics - Collecting and analyzing metrics from metrics analysts, project managers, and operations and engineering leads - Reporting on SLAs - Developing, maintaing, and monitoring implementation of a QASP - Establishing, promulgating, and enforcing internal quality processes and procedures - Analyzing quality data and suggesting improvement actions based on collected data - Managing the log of quality reports and other quality documentation - Ensuring that the program team deliverables comply with all requirements and meet documented customer needs.

Sev1Tech is looking for a Quality Manager who would be responsible for ensuring development and reporting on all quality and performance metrics; collects and analyzes metrics from Architecture, Engineering and Integration, Operations, and Customer Success teams; reports on SLAs; monitors implementation of QASP; establishes, promulgates, and enforces internal quality processes and procedures; regularly analyzes quality data and suggests improvement actions based on collected data; manages the log of quality reports and other quality documentation; ensures that the program team deliverables comply with all requirements and meet documented customer needs.

Sev1Tech is looking for the right candidate to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The contract will encompass a wide range of tasks across Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; and Field Engineering technical support.  Work will be executed in the National Capital Region, in Stennis, Mississippi; Chandler, Arizona; and other locations in the U.S and occasionally OCONUS.   We're looking for an Information Assurance Specialist (Junior) to assist our customer in overseeing and supporting Information Security Control Assessments, Intrusion Defense Chain FISMA Metrics Tracking, and a Industry Cyber Hygiene Data Assessment Program. The candidate will support Information System Security Control Assessments, including: - Assisting in development and maintenance of an overall Security Assessment Schedule. - Assisting in development testing artifacts for each system including as appropriate Rules of Engagement, a technical assessment plan, Security Requirements Traceability Matrix, Security Assessment Report, and other necessary documentation. - Assisting in the scheduling and performing technical assessments of systems and applications to determine the severity of security control weaknesses. - Supporting assessments through reviewing system security documentation, vulnerability scan results, audit logs, configuration guides, and any other additional material provided by the system and system stakeholders. - Documenting results of assessments in the compliance tool utilizing a standard reporting format for recording assessment results and findings along with recommended mitigations. - Updating and maintaining all testing templates and standard operating procedures. - Collecting and storing all final materials and media. The Information Assurance Specialist (Junior) will support Intrusion Defense Chain FISMA Metrics Tracking, including: - Assisting in the testing the ability to properly classify malicious logic investigations using the Intrusion Defense Chain (IDC) Framework - Assisting in creation of example malicious logic and disseminate to all DHS Components - Assisting in the tracking and reporting compliance and accuracy in classifying malicious logic using the IDC Framework - Assisting in creation and maintenance of IDC Metrics for the annual Information Security Performance Plan  The Information Assurance Specialist (Junior) support the customer’s Industry Cyber Hygiene Data Assessment Program, including: - Assisting in establishment, documentation, and continual refinements of CONOPS and standard operating procedures documentation for the Cyber Hygiene Assessment (CHA) Team - Assisting in development and maintenance of a management schedule for all CHA data analysis and assessment activities - Assisting with coordination of CHA personnel to collect artifacts, define scope and establish governance functions for assessments and analysis of industry cyber hygiene data - Assisting in establishment of performance metrics and process improvement criteria stemming from the results of industry cyber hygiene assessments and analysis - Assisting in evaluation of results and providing recommendations in determination of industry cyber hygiene maturity - Assisting in creating of both draft and final deliverable reports stemming from industry assessments and analysis for Federal CHA program personnel consumption and review - Assisting in development, maintenance, and updating any additional program documentation on an ongoing basis  

Sev1Tech is looking for the right candidate to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The contract will encompass a wide range of tasks across Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; and Field Engineering technical support.  Work will be executed in the National Capital Region, in Stennis, Mississippi; Chandler, Arizona; and other locations in the U.S and occasionally OCONUS.   We're looking for an Information Assurance Specialist (Mid-Level) to assist our customer in overseeing and supporting Information Security Control Assessments, Intrusion Defense Chain FISMA Metrics Tracking, and a Industry Cyber Hygiene Data Assessment Program. The Information Assurance Specialist (Mid-Level) will oversee Information System Security Control Assessments, including: - Developing and maintaining an overall Security Assessment Schedule. - Developing testing artifacts for each system including as appropriate Rules of Engagement, a technical assessment plan, Security Requirements Traceability Matrix, Security Assessment Report, and other necessary documentation. - Scheduling and performing technical assessments of systems and applications to determine the severity of security control weaknesses. - Executing assessments through reviewing system security documentation, vulnerability scan results, audit logs, configuration guides, and any other additional material provided by the system and system stakeholders. - Documenting results of assessments in the compliance tool utilizing a standard reporting format for recording assessment results and findings along with recommended mitigations. - Updating and maintaining all testing templates and standard operating procedures. - Collecting and storing all final materials and media. The Information Assurance Specialist (Mid-Level) will oversee Intrusion Defense Chain FISMA Metrics Tracking, including: - Testing the ability to properly classify malicious logic investigations using the Intrusion Defense Chain (IDC) Framework - Creating example malicious logic and disseminate to all DHS Components - Tracking and reporting compliance and accuracy in classifying malicious logic using the IDC Framework - Creating and maintaining IDC Metrics for the annual Information Security Performance Plan  The candidate will ensure performance of the customer’s Industry Cyber Hygiene Data Assessment Program, including: - Establishing, documenting, and continually refining CONOPS and standard operating procedures documentation for the Cyber Hygiene Assessment (CHA) Team - Developing and maintaining a management schedule for all CHA data analysis and assessment activities - Coordinating with CHA personnel to collect artifacts, define scope and establish governance functions for assessments and analysis of industry cyber hygiene data - Establishing performance metrics and process improvement criteria stemming from the results of industry cyber hygiene assessments and analysis - Evaluating results and provide recommendations in determination of industry cyber hygiene maturity - Creating both draft and final deliverable reports stemming from industry assessments and analysis for Federal CHA program personnel consumption and review - Developing, maintaining, and updating any additional program documentation on an ongoing basis  

Sev1Tech is seeking an experienced Deputy Program Manager to perform a leadership role on a large, mission-enabling nationwide team providing network infrastructure, platform, systems, application, and cybersecurity services for a federal customer.  Encompassing a wide range of tasks including but not limited to Program Management Organization (PMO) functions, Monitoring & Analysis, as well as, Incident Response functions that include cybersecurity, Network Infrastructure (Tier 3), and Field Engineering Technical Services.    Responsibilities include but are not limited to: - Perform Deputy Program Management functions including guidance and oversight to other managers - Engage with senior customer leadership regarding program priorities, technical, and resource issues - Assist in the establishment, staffing, and running of a Program Management Organization (PMO) providing the following types of services: - Knowledge Management - Doctrine, Policy, Planning, & SOP Development Support - Service Catalog, Relationship & Services Management Practices - Communications Support - Project Management Support - Continuous Service Improvement Program - Performance and Investment Metrics - Capability Test, Training, and Exercise Program - Data Call and Data Acquisition Support - Cybersecurity Services Provider Program Support - Apprise the Senior Program Manager of both progress and risks - Ensure timely high-quality products to senior level customers - Ensure rapid response to ad hoc requests for information from customers

Sev1Tech is seeking a Configuration, Change, and Release Manager with extensive knowledge and experience in configuration, change and release management to develop a consolidated approach to each of these important processes.  The candidate will assess the current approach in the customer environment, propose a strategy and roadmap to consolidate into one program covering the full scope of NOSC/NCCS, and, based on customer approval, lead the transition to the approved strategy.  The candidate will manage a core team responsible for implementing enhanced, standard processes within the overall governance structure of the customer.   For Configuration Management: - Establish and maintain configuration management processes to track and control changes to software, hardware, and documentation - Define and manage configuration items, ensuring accurate and up-to-date configuration baselines - Conduct audits to verify compliance with configuration management policies   For Change Management: - Develop and implement change management processes to ensure smooth transitions and minimize disruptions - Evaluate and approve/reject change requests, considering potential impacts on systems and workflows - Collaborate with stakeholders to communicate changes and manage expectations   For Release Management: - Plan and coordinate releases, ensuring timely and efficient deployment - Work closely with engineering and operations teams to schedule release activities - Monitor release progress, address issues, and provide post-release support  

Sev1Tech is looking for a Transition Manager to assist our customer in a major contract transition, consolidating two existing large contracts invoving NOC, SOC, and Program Management services performed nationwide.   Responsibilities include but are not limited to:  - Develop a draft contract Transition Strategy and Plan - Review the draft contract Transition Strategy and Plan with customers and make necessary modificaitons - Plan and conduct Transition Kickoff Meeting - Plan and oversee knowledge discovery and knowledge transfer sessions - Conduct daily internal transition status meetings - Conduct weekly transition status meetings with the outgoing contractors and the customer - Ensure documentation and management of transition progress and risks - In tandem with the Senior Program Manager and HR, plan and execute recruiting, hiring, and ramp up of contract staff - In tandem with the Senior Program Manager, oversee and execute a contract orientation for staff - Manage the transition schedule - Submit Transition Status Reports - Ensure preparedness for Operational Readiness Reviews - Facilitate cutovers from outgoing contractors  

Sev1Tech is looking for System and Tool Administration Lead to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The contract will encompass a wide range of tasks across Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; and Field Engineering technical support.  Work will be executed in the National Capital Region, in Stennis, Mississippi; Chandler, Arizona; and other locations in the U.S and occasionally OCONUS.   Specifically, we're looking for a System/Tool Administration Lead to administer core tools that will be used for management and operations.   Responsibilities include but are not limited to: - Implement, configure, maintain, and operate Government furnished network, cybersecurity, and systems management software applications, dashboard applications, and hardware appliances - Develop, integrate, manage, and maintain monitoring tools and dashboards (e.g., system and application monitoring software, AWS Dashboards, Azure Dashboards) - Provide recommendations regarding new tools and services that can be integrated into NOSC operations and regarding decommissioning of obsolete tools and services - Conduct 24x7x365 cybersecurity, network, system, enclave, and cloud management monitoring and analysis operations, including Enterprise and NOSC dashboards - Apply various anti-virus, intrusion detection, and vulnerability assessment tools, techniques, and procedures - Provide support for configuration of Forensic and Log Management tools in support of identifying rogue and malicious software and suspicious and unapproved activities. - Assist in the administration of incident tracking tools and in training personnel in the use of those tools - Maintain a cyber incident dashboard, update as incident status changes, and provide continuous management updates - Support content development and updates to Enterprise NOSC dashboards - Ensure that tool licenses and maintenance agreements are tracked and projections for license expirations are continuously maintained for a minimum of twelve (12) months into the future - Assist the Government in generating communications to applicable stakeholders regarding cyber risk management, developing, and managing a holistic risk management dashboard to provide senior management a near real-time visual representation of cyber risks. - Support troubleshooting network problems by providing technical support associated with new or revised hardware or software installations - Support coordination of new Homeland Security Enterprise Network (HSEN) connections including direct links with other agencies  

Sev1Tech is looking for a Cloud Operations Analyst to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The contract will encompass a wide range of tasks including but not limited to: Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; Field Engineering technical support; and Cloud operations.   Specifically, we’re seeking a Cloud Operations Analyst to provide Cloud, Platform, and System Operations Services to the Department of Homeland Security (DHS).     Responsibilities include but are not limited to:   - Manage, optimize, and troubleshoot issues for DHS’s cloud compute, storage, and application hosting platforms, and for all other platforms, systems, and applications that comprise the HSEN, including troubleshooting of connectivity, latency, degraded performance, or unavailability issues - Monitor and analyze cloud computing statistics and systems using CSP statistical feeds (e.g., Amazon Web Services; Microsoft Azure) and monitoring tool alert captures (e.g., Dynatrace) to determine possible points of failure and work with both IT Operations Cloud Computing Tier 2 Team, OCIO Solution Development Directorate (SDD) Cloud Tier 3 Teams, and other stakeholders, and recommend modifications to cloud-based environments and configurations to avoid or re-mediate unscheduled outages - Conduct real-time (when possible, based on tools) monitoring and triaging of security alerts from SIEM, System, Network Appliance (Firewalls, IDS, etc.), Cloud Service (AWS, Azure, IBM, etc.), email (Microsoft Office 365,), and Endpoint (including Endpoint Detection and Response Solutions (EDR)) systems - Monitor voice (phone) and electronic (email) and other sources designated by the Government for notification of network and cloud incidents, outages, and service degradations involving network services, CSP environments, Mission Essential Systems (MES) hosted in data centers and cloud environments, or DHS Component entities  

Sev1Tech is looking for a Vulnerability Analyst/PenTester Lead to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The contract will encompass a wide range of tasks across Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; and Field Engineering technical support.  Work will be executed in the National Capital Region, in Stennis, Mississippi; Chandler, Arizona; and other locations in the U.S and occasionally OCONUS.   Responsibilities include but are not limited to:   - Conduct Vulnerability Assessment scans for Headquarters and Subscriber systems and networks to identify potential computer security vulnerabilities, risks, and threats - Operate, and maintain assessments and the resulting Vulnerability Assessment data and reports - Support the NOSC enclave, HSEN, and Redundant TICs through the conduct of scheduled and ad-hoc vulnerability assessment scanning. - Scanning shall include: - Host-based and vulnerability assessments - Network vulnerability assessments - Database vulnerability assessments - Web-based vulnerability assessments - Cloud-based vulnerability assessments - Employ ad-hoc or emergency vulnerability scanning to support targeted incident investigation, escalation, and emergency response to security events in accordance with documented procedures - Coordinate with Component security staff to explain findings, provide recommendations on mitigations, and advocate for mitigation of vulnerabilities - Conduct High Value Asset assessments and penetration tests and conduct or assist with penetration tests as requested by Components, System Owners, Information System Security Managers, or Information System Security Officers in support of Security Controls Assessments, continuous monitoring, and FISMA requirements - Provide penetration testing summary reports, in accordance with the signed Rules of Engagement (ROE) document, to the appropriate System Owner/ISSM/ISSO, Government lead, DHS Program Manager and document the findings - Prepare and submit security testing Rules or Engagement (ROE) for High Value Assets (HVA), Internal & External Threat Assessments, prior to conducting penetration testing and ensure that the ROE provide the operational security controls to protect both the system and network  

Sev1Tech is seeking a Senior Knowledge Management Specialist to provide knowledge management and process improvement expertise. The successful candidate will be responsible for coordinating the knowledge management program, including developing and implementing knowledge management processes and procedures, and providing guidance and training to personnel.    Responsibilities include but are not limited to: - Spearheading an assessment of existing customer Knowledge Management practices and the as is environment - Knowledge Organization and Classification: Define and implement knowledge taxonomy/ontology and meta-data tagging systems to organize and categorize knowledge assets - Ensure consistency and accuracy in knowledge classification - Analyze knowledge management solutions and aid in the selection of the best software solution - Implement efficient search and retrieval mechanisms to access knowledge - Lead discovery of current knowledge artifacts, systems, and architecture - Develop and implement knowledge-sharing platforms, communities of practice, and training programs - Knowledge Strategy Development: Develop a comprehensive knowledge management strategy aligned with the organization's goals and objectives - Knowledge Capture and Creation: Work with subject matter experts to identify, capture, and document tacit and explicit knowledge - Facilitate knowledge creation through workshops, interviews, and collaboration platforms - Knowledge Storage and Retrieval: Establish and maintain a centralized repository for knowledge assets, including documents, databases, and multimedia content - Knowledge Dissemination and Sharing: Promote a culture of knowledge sharing and collaboration within the organization - Knowledge Performance Metrics: Define Key Performance Indicators (KPIs) and generates reports to measure the effectiveness of knowledge management initiatives  

Sev1Tech is seeking a Tier 3 level Field Engineering Technician who will be regionally located throughout the Continental United States (CONUS) to provide IT support requiring hands-on intervention at DHS facilities and sites lacking local IT support.     Responsibilities include but are not limited to: - Deploy to Department of Homeland Security (DHS) facilities requiring IT technical support services - Determine the nature of a service outage at a location and initiate response activity to restore service - Assess whether an outage is the result of a commercial circuit failure or if it is due to some internal failure at a facility - Identify failed network or system components and either restore the failed components to an operational status or replace the components as required - Coordinate trouble-shooting with other Tier 3 engineers as needed - Coordinate with product vendors as needed, communicating issues needing priority vendor attention and support - Escalate issues to program leadership as needed - In performing the above responsibilities, coordinate closely with the customer, team leads, contract managers - and vendors as necessary