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Search Results Page 7 of 13

Sev1Tech is looking for a Quality Manager that would be responsible for ensuring development and reporting on all quality and performance metrics; collects and analyzes metrics from Architecture, Engineering and Integration, Operations, and Customer Success teams; reports on SLAs; monitors implementation of QASP; establishes, promulgates, and enforces internal quality processes and procedures; regularly analyzes quality data and suggests improvement actions based on collected data; manages the log of quality reports and other quality documentation; ensures that the program team deliverables comply with all requirements and meet documented customer needs.
ID
2024-7866
Location
US-AZ-Chandler
Security Clearance
Public Trust
Sev1Tech is looking for a BPA TO Manager that would have a primary responsibility for delivery execution oversight and resource management; monitors team performance, including schedule and cost management; surfaces and consolidates major risks identified by delivery teams and facilitates PMO-level assessments and mitigation measures; ensures that resource needs, including surge requirements, identified by delivery teams and CBP OIT, are satisfied; identifies issues requiring immediate attention of the BPA Program Manager; interfaces with all team managers, including the Customer Success Manager, the Architecture, Engineering and Integration Manager, and Operations Manager; acts as main liaison to resellers and vendors; and serves as back-up to the BPA Program Manager when needed.
ID
2024-7863
Location
US-MS-Stennis
Security Clearance
Public Trust
Sev1Tech is looking for a BPA TO Manager that would have a primary responsibility for delivery execution oversight and resource management; monitors team performance, including schedule and cost management; surfaces and consolidates major risks identified by delivery teams and facilitates PMO-level assessments and mitigation measures; ensures that resource needs, including surge requirements, identified by delivery teams and CBP OIT, are satisfied; identifies issues requiring immediate attention of the BPA Program Manager; interfaces with all team managers, including the Customer Success Manager, the Architecture, Engineering and Integration Manager, and Operations Manager; acts as main liaison to resellers and vendors; and serves as back-up to the BPA Program Manager when needed.
ID
2024-7862
Location
US-AZ-Chandler
Security Clearance
Public Trust
Sev1Tech is looking for a BPA Program Manager who would have primary accountability for all Sev1Tech contract performance, serving as main point of contact for OIT leadership; aligns team solutions with OIT mission and business priorities and the OIT vision for ECIS; ensures proper allocation of Sev1Tech as well as teaming partner resources to meet commitments as well as unanticipated OIT priority needs across BPA Task Orders; makes sure roles and responsibilities for ECIS delivery teams are clearly documented and understood both by the teams and by OIT; assists senior OIT leadership in developing critical strategic artifacts and in responding to top priority ad hoc data calls; informs all staff of key CBP developments affecting ECIS; and reports progress and risks to OIT leadership as well as Sev1Tech corporate leadership.
ID
2024-7861
Location
US-MS-Stennis
Security Clearance
Public Trust
Sev1Tech is looking for a BPA Program Manager who would have primary accountability for all Sev1Tech contract performance, serving as main point of contact for OIT leadership; aligns team solutions with OIT mission and business priorities and the OIT vision for ECIS; ensures proper allocation of Sev1Tech as well as teaming partner resources to meet commitments as well as unanticipated OIT priority needs across BPA Task Orders; makes sure roles and responsibilities for ECIS delivery teams are clearly documented and understood both by the teams and by OIT; assists senior OIT leadership in developing critical strategic artifacts and in responding to top priority ad hoc data calls; informs all staff of key CBP developments affecting ECIS; and reports progress and risks to OIT leadership as well as Sev1Tech corporate leadership.
ID
2024-7860
Location
US-AZ-Chandler
Security Clearance
Public Trust
Sev1Tech is seeking a Mid-Network Engineer to support the enterprise architecture, design, development and deployment of network services in support of DHS networks. The position supports a variety of network technologies such as Cisco routing/switching, Cisco VPN, F5 GTM/LTM load-balancing, Palo Alto firewalls, Broadcom (BlueCoat) Proxies and others.   The ideal candidate will be able to support enterprise solution designs and implementations, core network technology refresh projects, Cloud integration and migration projects, incident ticket troubleshooting and providing inputs for DHS network modernization architecture and design efforts.   Responsibilities include but are not limited to: - Research and implement enterprise-wide network solutions, capabilities, and enhancements to support customer business/mission goals and objectives, while complying with the DHS’s network architecture and design standards - Produce SDLC project artifacts (DHS 4300) such as requirements, design documents, diagrams and other required documentation - Troubleshoot network incidents, providing root cause analysis and documenting information in tickets and knowledge repositories - Coordinate system maintenance, monitoring, and installation of multiple WAN/LAN environments encompassing multiple specializations, platforms, and technologies - Troubleshoot and resolve network media and components - Develop and maintain a roadmap for capabilities, operations, and technologies - Assist with development and execution of test plans and supporting documentation of all network configuration upgrades, additions or revisions for customer approval before implementation - Support network traffic analysis and bandwidth optimization efforts to ensure attainment of performance and availability objectives - Evaluate and report on new/emerging network/communication technologies to enhance capacity, performance, and reliability of the network - Evaluate and recommend changes and/or technology upgrades to address performance, standardization, and industry best practices - Follows all Customer network security processes and procedures, ensures compliance with all Government policies - Represent customer requirements in technical exchanges with other government agencies - Perform site to new installations and technology refresh - Develop and maintain network architecture diagrams - Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids - Conduct knowledge transfer sessions with operations and engineering teams on new solutions, systems, applications, and tools - Perform additional duties as assigned - Ability to obtain a Public Trust  
ID
2024-7859
Location
US-MS-Stennis
Security Clearance
Public Trust
Sev1Tech is seeking a Mid-Network Engineer to support the enterprise architecture, design, development and deployment of network services in support of DHS networks. The position supports a variety of network technologies such as Cisco routing/switching, Cisco VPN, F5 GTM/LTM load-balancing, Palo Alto firewalls, Broadcom (BlueCoat) Proxies and others.   The ideal candidate will be able to support enterprise solution designs and implementations, core network technology refresh projects, Cloud integration and migration projects, incident ticket troubleshooting and providing inputs for DHS network modernization architecture and design efforts.   Responsibilities include but are not limited to: - Research and implement enterprise-wide network solutions, capabilities, and enhancements to support customer business/mission goals and objectives, while complying with the DHS’s network architecture and design standards - Produce SDLC project artifacts (DHS 4300) such as requirements, design documents, diagrams and other required documentation - Troubleshoot network incidents, providing root cause analysis and documenting information in tickets and knowledge repositories - Coordinate system maintenance, monitoring, and installation of multiple WAN/LAN environments encompassing multiple specializations, platforms, and technologies - Troubleshoot and resolve network media and components - Develop and maintain a roadmap for capabilities, operations, and technologies - Assist with development and execution of test plans and supporting documentation of all network configuration upgrades, additions or revisions for customer approval before implementation - Support network traffic analysis and bandwidth optimization efforts to ensure attainment of performance and availability objectives - Evaluate and report on new/emerging network/communication technologies to enhance capacity, performance, and reliability of the network - Evaluate and recommend changes and/or technology upgrades to address performance, standardization, and industry best practices - Follows all Customer network security processes and procedures, ensures compliance with all Government policies - Represent customer requirements in technical exchanges with other government agencies - Perform site to new installations and technology refresh - Develop and maintain network architecture diagrams - Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids - Conduct knowledge transfer sessions with operations and engineering teams on new solutions, systems, applications, and tools - Perform additional duties as assigned - Ability to obtain a Public Trust  
ID
2024-7858
Location
US-AZ-Chandler
Security Clearance
Public Trust
Sev1Tech is seeking a Junior Network Engineer to support the enterprise architecture, design, development and deployment of network services in support of DHS networks. The position supports a variety of network technologies such as Cisco routing/switching, Cisco VPN, F5 GTM/LTM load-balancing, Palo Alto firewalls, Broadcom (BlueCoat) Proxies and others.   The ideal candidate will be able to support enterprise solution designs and implementations, core network technology refresh projects, Cloud integration and migration projects, incident ticket troubleshooting and providing inputs for Dept. of Homeland Security (DHS) network modernization architecture and design efforts.   Responsibilities include but are not limited to: - Research and implement enterprise-wide network solutions, capabilities, and enhancements to support customer business/mission goals and objectives, while complying with the DHS’s network architecture and design standards - Produce SDLC project artifacts (DHS 4300) such as requirements, design documents, diagrams and other required documentation - Troubleshoot network incidents, providing root cause analysis and documenting information in tickets and knowledge repositories - Coordinate system maintenance, monitoring, and installation of multiple WAN/LAN environments encompassing multiple specializations, platforms, and technologies. - Troubleshoot and resolve network media and components - Develop and maintain a roadmap for capabilities, operations, and technologies - Assist with development and execution of test plans and supporting documentation of all network configuration upgrades, additions or revisions for customer approval before implementation - Support network traffic analysis and bandwidth optimization efforts to ensure attainment of performance and availability objectives - Evaluate and report on new/emerging network/communication technologies to enhance capacity, performance, and reliability of the network - Evaluate and recommend changes and/or technology upgrades to address performance, standardization, and industry best practices - Follows all Customer network security processes and procedures, ensures compliance with all Government policies - Represent customer requirements in technical exchanges with other government agencies - Perform site to new installations and technology refresh - Develop and maintain network architecture diagrams - Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids - Conduct knowledge transfer sessions with operations and engineering teams on new solutions, systems, applications, and tools - Perform additional duties as assigned  
ID
2024-7857
Location
US-MS-Stennis
Security Clearance
Public Trust
Sev1Tech is seeking a Junior Network Engineer to support the enterprise architecture, design, development and deployment of network services in support of DHS networks. The position supports a variety of network technologies such as Cisco routing/switching, Cisco VPN, F5 GTM/LTM load-balancing, Palo Alto firewalls, Broadcom (BlueCoat) Proxies and others.   The ideal candidate will be able to support enterprise solution designs and implementations, core network technology refresh projects, Cloud integration and migration projects, incident ticket troubleshooting and providing inputs for Dept. of Homeland Security (DHS) network modernization architecture and design efforts.   Responsibilities include but are not limited to: - Research and implement enterprise-wide network solutions, capabilities, and enhancements to support customer business/mission goals and objectives, while complying with the DHS’s network architecture and design standards - Produce SDLC project artifacts (DHS 4300) such as requirements, design documents, diagrams and other required documentation - Troubleshoot network incidents, providing root cause analysis and documenting information in tickets and knowledge repositories - Coordinate system maintenance, monitoring, and installation of multiple WAN/LAN environments encompassing multiple specializations, platforms, and technologies. - Troubleshoot and resolve network media and components - Develop and maintain a roadmap for capabilities, operations, and technologies - Assist with development and execution of test plans and supporting documentation of all network configuration upgrades, additions or revisions for customer approval before implementation - Support network traffic analysis and bandwidth optimization efforts to ensure attainment of performance and availability objectives - Evaluate and report on new/emerging network/communication technologies to enhance capacity, performance, and reliability of the network - Evaluate and recommend changes and/or technology upgrades to address performance, standardization, and industry best practices - Follows all Customer network security processes and procedures, ensures compliance with all Government policies - Represent customer requirements in technical exchanges with other government agencies - Perform site to new installations and technology refresh - Develop and maintain network architecture diagrams - Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids - Conduct knowledge transfer sessions with operations and engineering teams on new solutions, systems, applications, and tools - Perform additional duties as assigned  
ID
2024-7856
Location
US-AZ-Chandler
Security Clearance
Public Trust
Sev1Tech is seeking a Senior Network Engineer to support the enterprise architecture, design, development and deployment of network services in support of Dept. of Homeland Security (DHS) networks. The position supports a variety of network technologies such as Cisco routing/switching, Cisco VPN, F5 GTM/LTM load-balancing, Palo Alto firewalls, Broadcom (BlueCoat) Proxies and others.      The Senior Network Engineer will be able to support enterprise solution designs and implementations, core network technology refresh projects, O&M, Cloud integration and migration projects, incident ticket troubleshooting and providing inputs for DHS network modernization architecture and design efforts.   Responsibilities include but are not limited to: - Research and implement enterprise-wide network solutions, capabilities, and enhancements to support customer business/mission goals and objectives, while complying with the DHS’s network architecture and design standards - Produce SDLC project artifacts (DHS 4300) such as requirements, design documents, diagrams and other required documentation - Troubleshoot network incidents, providing root cause analysis and documenting information in tickets and knowledge repositories - Coordinate system maintenance, monitoring, and installation of multiple WAN/LAN environments encompassing multiple specializations, platforms, and technologies - Troubleshoot and resolve network media and components - Develop and maintain a roadmap for capabilities, operations, and technologies - Assist with development and execution of test plans and supporting documentation of all network configuration upgrades, additions or revisions for customer approval before implementation - Support network traffic analysis and bandwidth optimization efforts to ensure attainment of performance and availability objectives - Evaluate and report on new/emerging network/communication technologies to enhance capacity, performance, and reliability of the network - Evaluate and recommend changes and/or technology upgrades to address performance, standardization, and industry best practices - Follows all Customer network security processes and procedures, ensures compliance with all Government policies - Represent customer requirements in technical exchanges with other government agencies - Perform site to new installations and technology refresh - Develop and maintain network architecture diagrams - Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids. - Conduct knowledge transfer sessions with operations and engineering teams on new solutions, systems, applications, and tools - Perform additional duties as assigned  
ID
2024-7855
Location
US-MS-Stennis
Security Clearance
Public Trust
Sev1Tech is seeking a Senior Network Engineer to support the enterprise architecture, design, development and deployment of network services in support of Dept. of Homeland Security (DHS) networks. The position supports a variety of network technologies such as Cisco routing/switching, Cisco VPN, F5 GTM/LTM load-balancing, Palo Alto firewalls, Broadcom (BlueCoat) Proxies and others.      The Senior Network Engineer will be able to support enterprise solution designs and implementations, core network technology refresh projects, O&M, Cloud integration and migration projects, incident ticket troubleshooting and providing inputs for DHS network modernization architecture and design efforts.   Responsibilities include but are not limited to: - Research and implement enterprise-wide network solutions, capabilities, and enhancements to support customer business/mission goals and objectives, while complying with the DHS’s network architecture and design standards - Produce SDLC project artifacts (DHS 4300) such as requirements, design documents, diagrams and other required documentation - Troubleshoot network incidents, providing root cause analysis and documenting information in tickets and knowledge repositories - Coordinate system maintenance, monitoring, and installation of multiple WAN/LAN environments encompassing multiple specializations, platforms, and technologies - Troubleshoot and resolve network media and components - Develop and maintain a roadmap for capabilities, operations, and technologies - Assist with development and execution of test plans and supporting documentation of all network configuration upgrades, additions or revisions for customer approval before implementation - Support network traffic analysis and bandwidth optimization efforts to ensure attainment of performance and availability objectives - Evaluate and report on new/emerging network/communication technologies to enhance capacity, performance, and reliability of the network - Evaluate and recommend changes and/or technology upgrades to address performance, standardization, and industry best practices - Follows all Customer network security processes and procedures, ensures compliance with all Government policies - Represent customer requirements in technical exchanges with other government agencies - Perform site to new installations and technology refresh - Develop and maintain network architecture diagrams - Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids. - Conduct knowledge transfer sessions with operations and engineering teams on new solutions, systems, applications, and tools - Perform additional duties as assigned  
ID
2024-7854
Location
US-AZ-Chandler
Security Clearance
Public Trust
Sev1Tech is looking for an IT Project Manager - Junior to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The program will encompass a wide range of tasks across Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; and Field Engineering technical support.    Work will be executed in the National Capital Region, in Stennis, Mississippi; Chandler, Arizona; and other locations in the U.S and occasionally OCONUS.   Responsibilities will include but not be limited to: - Assist more experienced project managers in planning and tracking project tasks - Support cost management activities across the project life-cycle - Develop project schedules - Track and report on project milestones - Coordinate quality reviews of contract deliverables - Document, track, and report on risks - Ensure that any administrative support required by project teams is provided - Work with customers to prioritize operations tasks and engineering projects - Provide routinely scheduled reports to senior managers on task and project performance - Work closely with the PMO team to maintain visibility of all NOSC tasks and projects - Support the development of briefings and presentations for customers - Support the development of documentation on NOSC policies, SOPs, and Best Practices - Provide updates on NOSC policies, SOPs, and Best Practices to the PMO team - Track deliverables
ID
2024-7853
Location
US-MS-Stennis
Security Clearance
Public Trust
Sev1Tech is looking for an IT Project Manager - Junior to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The program will encompass a wide range of tasks across Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; and Field Engineering technical support.    Work will be executed in the National Capital Region, in Stennis, Mississippi; Chandler, Arizona; and other locations in the U.S and occasionally OCONUS.   Responsibilities will include but not be limited to: - Assist more experienced project managers in planning and tracking project tasks - Support cost management activities across the project life-cycle - Develop project schedules - Track and report on project milestones - Coordinate quality reviews of contract deliverables - Document, track, and report on risks - Ensure that any administrative support required by project teams is provided - Work with customers to prioritize operations tasks and engineering projects - Provide routinely scheduled reports to senior managers on task and project performance - Work closely with the PMO team to maintain visibility of all NOSC tasks and projects - Support the development of briefings and presentations for customers - Support the development of documentation on NOSC policies, SOPs, and Best Practices - Provide updates on NOSC policies, SOPs, and Best Practices to the PMO team - Track deliverables
ID
2024-7852
Location
US-AZ-Chandler
Security Clearance
Public Trust
Sev1Tech is looking for the Technical Project Manager (Mid-level) to play a role on a very large program involving network, cybersecurity, and cloud operations as well as infrastructure engineering support services to a government customer with a significant mission for security and public safety.    Responsibilities include but are not limited to: - Provide end-to-end leadership from project planning through project closeout, including cost, schedule and risk management, for IT projects within scope of the customers Network Operations and Security Center (NOSC) initiative - Identify strategic milestones with customer stakeholders - Create work packages tied to milestones, identify dependencies, and schedule work - Provide technical direction to guide project team execution - Manage critical project dependencies - Communicate project status internally to senior management and externally to customers - Track and manage IT project spend against budgets - Provide technical expertise and data to support customer decision-making on solution alternatives and other investments - Task and oversee Junior Project Managers as needed - Communicate priority staffing needs to senior management - Pro-actively identify issues and risks and escalate to senior management as necessary - Provide data for ad hoc data calls generated internally or by customers - Ensure project team adherence to quality and other standards - Provide internal consulting, technical guidance, information and support to Tier 2 and Tier 3 analysts and engineers
ID
2024-7851
Location
US-MS-Stennis
Security Clearance
Public Trust
Sev1Tech is looking for the Technical Project Manager (Mid-level) to play a role on a very large program involving network, cybersecurity, and cloud operations as well as infrastructure engineering support services to a government customer with a significant mission for security and public safety.    Responsibilities include but are not limited to: - Provide end-to-end leadership from project planning through project closeout, including cost, schedule and risk management, for IT projects within scope of the customers Network Operations and Security Center (NOSC) initiative - Identify strategic milestones with customer stakeholders - Create work packages tied to milestones, identify dependencies, and schedule work - Provide technical direction to guide project team execution - Manage critical project dependencies - Communicate project status internally to senior management and externally to customers - Track and manage IT project spend against budgets - Provide technical expertise and data to support customer decision-making on solution alternatives and other investments - Task and oversee Junior Project Managers as needed - Communicate priority staffing needs to senior management - Pro-actively identify issues and risks and escalate to senior management as necessary - Provide data for ad hoc data calls generated internally or by customers - Ensure project team adherence to quality and other standards - Provide internal consulting, technical guidance, information and support to Tier 2 and Tier 3 analysts and engineers
ID
2024-7850
Location
US-AZ-Chandler
Security Clearance
Public Trust
Sev1Tech is looking for the right candidate to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The program will encompass a wide range of tasks including but not limited to: Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; Field Engineering technical support; and Cloud operations.   We’re seeking an experienced Network Operations and Security Center (NOSC) Tier II Infrastructure Administrator to support a 24x7x365 enterprise operations center.  The Tier II NOSC Infrastructure Administrator will be responsible for monitoring network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating and reporting all operational information concerning the enterprise infrastructure.     The Tier II NOSC Infrastructure Administrator will serve as an on-duty and on-call technical resource to resolve complex issues and to support staff.     Responsibilities include but are not limited to: - Provide expertise for LAN, WAN, security, systems, and other technologies - Train junior NOSC analysts via knowledge transfer and creation of knowledge articles - Investigate and diagnose network and security incidents to restore failed services as quickly as possible - Lead root cause analyses and suggest resolutions for security and infrastructure problems - Support remote access platforms such as VPN, Terminal Services, and Citrix - Assess and implement Change Requests as needed in accordance with the Change Management process - Escalate unresolved incidents to Tier III or vendor support to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service - Keep component NOC and SOC informed about their incident's status at agreed intervals and continuously update incidents as needed. - Notify Government Leads and other stakeholders of high impact/priority failures using the appropriate escalation procedures
ID
2024-7849
Location
US-MS-Stennis
Security Clearance
Public Trust
Sev1Tech is looking for the right candidate to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The program will encompass a wide range of tasks including but not limited to: Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; Field Engineering technical support; and Cloud operations.   We’re seeking an experienced Network Operations and Security Center (NOSC) Tier II Infrastructure Administrator to support a 24x7x365 enterprise operations center.  The Tier II NOSC Infrastructure Administrator will be responsible for monitoring network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating and reporting all operational information concerning the enterprise infrastructure.     The Tier II NOSC Infrastructure Administrator will serve as an on-duty and on-call technical resource to resolve complex issues and to support staff.     Responsibilities include but are not limited to: - Provide expertise for LAN, WAN, security, systems, and other technologies - Train junior NOSC analysts via knowledge transfer and creation of knowledge articles - Investigate and diagnose network and security incidents to restore failed services as quickly as possible - Lead root cause analyses and suggest resolutions for security and infrastructure problems - Support remote access platforms such as VPN, Terminal Services, and Citrix - Assess and implement Change Requests as needed in accordance with the Change Management process - Escalate unresolved incidents to Tier III or vendor support to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service - Keep component NOC and SOC informed about their incident's status at agreed intervals and continuously update incidents as needed. - Notify Government Leads and other stakeholders of high impact/priority failures using the appropriate escalation procedures
ID
2024-7848
Location
US-AZ-Chandler
Security Clearance
Public Trust
Sev1Tech is looking for the right candidate to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The contract will encompass a wide range of tasks including but not limited to: Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; Field Engineering technical support; and Cloud operations.   We’re seeking Tier 1 Network Operations and Security Center (NOSC) Analysts to support a 24x7x365 network operations and security center.      Responsibilities include but are not limited to: - Monitoring network dashboards, analyzing problems, troubleshooting, coordinating, and reporting of all operational information concerning the enterprise network infrastructure - Providing first-line investigation and diagnosis of all incidents, logging all details and prioritization codes for all incidents - Conducting technical services and support at the Tier 1 level, including WAN and LAN connectivity, routers, firewalls, and security - Installing and supporting remote access platforms such as VPN, Terminal Services - Assigning unresolved incidents to higher Tier support or Internet service providers and product vendors to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service - Keeping component NOCs and SOCs informed of their incident's status at agreed intervals and continuously update incidents as needed - Notifying Government Leads and other stakeholders of high impact/priority failures using the appropriate escalation procedures
ID
2024-7847
Location
US-MS-Stennis
Security Clearance
Public Trust
Sev1Tech is looking for the right candidate to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The contract will encompass a wide range of tasks including but not limited to: Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; Field Engineering technical support; and Cloud operations.   We’re seeking Tier 1 Network Operations and Security Center (NOSC) Analysts to support a 24x7x365 network operations and security center.      Responsibilities include but are not limited to: - Monitoring network dashboards, analyzing problems, troubleshooting, coordinating, and reporting of all operational information concerning the enterprise network infrastructure - Providing first-line investigation and diagnosis of all incidents, logging all details and prioritization codes for all incidents - Conducting technical services and support at the Tier 1 level, including WAN and LAN connectivity, routers, firewalls, and security - Installing and supporting remote access platforms such as VPN, Terminal Services - Assigning unresolved incidents to higher Tier support or Internet service providers and product vendors to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service - Keeping component NOCs and SOCs informed of their incident's status at agreed intervals and continuously update incidents as needed - Notifying Government Leads and other stakeholders of high impact/priority failures using the appropriate escalation procedures
ID
2024-7846
Location
US-AZ-Chandler
Security Clearance
Public Trust
Sev1Tech is looking for a Tier 2 Network Operations and Security Center (NOSC) Analyst to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The program will encompass a wide range of tasks including but not limited to: Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; Field Engineering technical support; and Cloud operations.   To ensure the integrity, security and resiliency of critical operations, we are seeking a Tier 2 NOSC Analyst with diverse backgrounds in cyber security systems operations, analysis and incident response. A strong work ethic, diligent time and attendance, written and verbal communications skills are a must.   Responsibilities include but are not limited to: - Provide Security Monitoring and Incident Response support through 24×7×365 monitoring and analysis of potential threat activity targeting the enterprise - Conduct Event triage and security investigations for potential threat activity identified within the organization - Execute deep-dive forensic investigations (host-based and network) - Identify and implement counter-measures - Track and report on incident activity to senior management - Develop advanced analytics and countermeasures to protect critical assets from various cyber threats
ID
2024-7845
Location
US-MS-Stennis
Security Clearance
Public Trust

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