Job Listings

We are seeking a Tier II Cloud Database Administrator to join our dynamic team to help manage our customer's multi-cloud database infrastructure. The successful candidate will be responsible for ensuring that the cloud database environments are secure, scalable, and highly available, while also providing excellent support to developers and other IT teams. The role requires deep technical expertise in cloud database technologies, performance tuning, and automation, as well as excellent communication skills and the ability to collaborate with cross-functional teams. The ideal candidate will possess a broad technical background in cloud database administration, with experience in managing databases on multiple cloud platforms such as AWS, Azure, and Google Cloud. The successful candidate should be flexible, adaptable, and able to multitask in a fast-paced environment, with a passion for providing excellent customer service to both business and IT stakeholders. Certification in multiple cloud platforms is a plus.   Responsibilities - Configure, deploy, and administer multi-cloud database technologies such as Oracle, MySQL, PostgreSQL, and SQL Server. - Design and implement databases, including data models, schema, and indexing, for optimal performance and scalability. - Optimize database performance, including monitoring metrics such as query response time, database storage, CPU usage, and memory utilization, using tools like AWS CloudWatch, Azure Monitor, and Google Cloud Monitoring. - Develop and implement database backup and recovery strategies, using tools like AWS RDS, Azure Database Backup, and Google Cloud SQL Backup. - Implement database security and compliance controls, ensuring best practices are met. - Troubleshoot and resolve database issues related to connectivity, performance, and data integrity, leveraging SQL scripts, and other tools like AWS RDS Performance Insights, Azure SQL DB Query Store, and Google Cloud SQL Insights. - Analyze data access patterns and queries to identify performance bottlenecks, using tools like AWS Database Migration Service, Azure Database Migration Service, and Google Cloud Database Migration Service. - Develop and maintain automation scripts and tools for database administration, using technologies such as Terraform, AWS CloudFormation, and Azure Resource manager. - Collaborate with development teams to provide database support and guidance for application development and deployment, including assistance with data modeling, schema design, and performance tuning. - Develop and maintain operational procedures and documentation, including runbooks, knowledge articles, and standard operating procedures. - Stay up-to-date with cloud database and related technologies, and evaluate new tools and features to identify potential enhancements to the multi-cloud database architecture. This is a full-time position.

The F5 Load Balancing Network Engineer will be responsible for operationalizing and supporting F5 load balancing solutions to ensure optimal performance, reliability, and availability of the customer’s network infrastructure. The role requires expertise in F5 load balancing technologies and experience in providing support for enterprise networks, multi-cloud, and mobility solutions. The incumbent will work closely with IT and business stakeholders to identify and resolve any technical issues related to load balancing and to ensure stability, scalability, and security. The ideal candidate should have a strong operational background in the F5 load balancing space, with a deep understanding of fault-tolerant and high-availability network solutions. Applicants should demonstrate the ability to work as a member of a team, a can-do attitude, proactive and continuous learning, and a commitment to providing excellent customer service to both business and IT stakeholders. Certification in F5 technology is a plus.   Responsibilities - Ensure the smooth operation of F5 load balancing solutions to support the enterprise network, multi-cloud, and mobility solutions. - Configure, and manage F5 load balancing solutions, including Local Traffic Manager (LTM) and Global Traffic Manager (GTM), to support enterprise network, multi-cloud, and mobility solutions. - Develop load balancing policies, monitor traffic flows, and fine-tune load balancing algorithms to improve application performance and availability. - Troubleshoot and resolve issues related to load balancing, including analyzing traffic patterns, identifying bottlenecks, and working with vendors to resolve complex issues. - Work with IT and business stakeholders to understand application requirements and develop load balancing solutions that meet those requirements. - Monitor load balancing performance and identify and resolve any issues related to latency, bandwidth usage, and Quality of Service (QoS). - Develop and implement load balancing security policies and procedures to prevent unauthorized access to the network and ensure compliance with regulatory requirements. - Collaborate with IT and business stakeholders to understand business requirements and develop technical solutions that meet those requirements. - Manage and maintain the load balancing infrastructure, including F5 devices, to ensure optimal performance and availability. - Participate in the planning, design, and implementation of new network infrastructure solutions, including multi-cloud and mobility solutions. - Participate in change management processes to ensure that changes to the load balancing infrastructure are planned, tested, and implemented with minimal impact on IT and business operations. - Develop and maintain documentation related to load balancing infrastructure, including policies, procedures, and implementation plans. - Educate other IT staff and business stakeholders on F5 load balancing technologies and ensure that they are using the infrastructure effectively. - Configure network monitoring and logging tools to ensure that the load balancing infrastructure is performing optimally and to identify any issues proactively. - Communicate effectively with IT and business stakeholders and provide timely updates of any load balancing issues, resolutions, and improvements to the network infrastructure. This is a full-time position.

The GCP Systems Engineer will be responsible for ensuring optimal performance, security, and availability of the GCP environment. The role requires technical expertise in GCP infrastructure management, excellent problem-solving skills, and experience in providing support within a virtual cloud infrastructure environment. The incumbent will work closely with IT and business stakeholders to identify and resolve any technical issues related to GCP systems, monitor performance metrics, and ensure stability of the GCP infrastructure. The ideal candidate will have a passion for the technology stack and be able to handle complex technical issues in a fast-paced and rapidly evolving environment. Applicants should demonstrate a can-do attitude, proactive and continuous learning, and a commitment to providing excellent customer service to both business and IT stakeholders.   Responsibilities - Implement, optimize, and maintain the GCP infrastructure, using best practices to ensure it is reliable, secure and performant. - Provide technical support to stakeholders across the organization, including incident triage, root cause analysis, and resolution. - Create and maintain infrastructure as code (IaC) through Terraform, Google Cloud Deployment Manager or similar tools. - Develop and implement automation for and related infrastructure monitoring systems. - Design and implement failover, disaster recovery and redundancy solutions for GCP environments to ensure reliability, data integrity and system uptime SLAs. - Inspect and refine GCP systems/applications to ensure compliance with related security standards. - Optimize the cost of infrastructure following GCP pricing model and recommending solutions to cut operational costs. - Build and maintain tools to provide necessary metrics for capacity and performance planning. - Work collaboratively with development and infrastructure teams to onboard new services or applications to the GCP platform through DevOps processes. - Develop innovative solutions to complex technical issues.

The Business Analyst – Privacy and Technical Requirements will be responsible for supporting the development and management of technical requirements that are mapped to privacy policies and regulations. The incumbent will work closely with business stakeholders, software developers, and Privacy teams to ensure the privacy requirements are being met by the technology systems planned for use. The role requires an understanding of DHS privacy policies and regulations, as well as technical understanding of software development. The ideal candidate will be a self-starter, proactive, and have a strong commitment to meeting critical project timelines.   Responsibilities - Collaborate with business stakeholders and IT teams to gather, analyze, and document privacy-related technical requirements. - Evaluate current technology systems to identify potential privacy risks and suggest solutions to mitigate those risks. - Develop and maintain technical requirements for new technology systems and enhancements to existing systems. - Communicate technical requirements effectively to software developers and IT teams. - Act as a subject matter expert (SME) on privacy laws and regulations, providing guidance and support to the organization as needed. - Develop and maintain training materials for privacy requirements for IT teams and other stakeholders.

The Tier 1 Systems Administrator will provide technical support and assistance to end-users in a fast-paced, IT Operations Center. The candidate will be responsible for escalating and resolving IT issues related to network, cloud, mobility, and application support. The position requires a good understanding of IT systems and monitoring tools in a 24/7 operational environment, as well as a working knowledge of incident management processes. The ideal candidate will be a self-motivated, quick learner, able to work independently and with the team, and have a passion for technology and customer service.   Responsibilities - Respond to support calls, trouble tickets, and provide support to remote users in a timely manner through email, phone, and chat. - Diagnose, troubleshoot, and provide solutions to technical problems. - Document IT incidents and requests within ServiceNow, monitor the ServiceNow queue and escalate to Tier 2 or Tier 3 support teams when necessary. - Monitor the performance and availability of network, cloud, and application systems to ensure maximum uptime. - Deploy and manage endpoint devices across the organization, including mobile devices. - Maintain the knowledge base of the IT environment by creating and updating instructional materials, including documentation and standard operating procedures. - Maintain inventories, including software and hardware components for the supported infrastructure. - Provide training to customers and limit escalations of user-related IT issues. - Take part in projects related to IT Operations. - Support metric updating and reporting. This is a full-time position, and the Tier 1 Systems Administrator will be working in the IT Operations Center. The role includes rotating shifts and requires the ability to work weekends and holidays as needed.

Sev1Tech is seeking a highly motivated and dedicated SATCOM Engineer who would: - Provide in-depth technical assessments and analysis of activities within and between programs - Support the design of system architectures, terminals, waveforms and access protocols - Support analysis of system performance, throughput and response time, analysis of operational requirements and system loading - Conduct systems engineering evaluations of satellite and terminal designs - Participate in proposal and technical evaluations for satellite systems - Support design reviews and perform evaluation of satellite and terminal contractor designs - Demonstrate the ability to translate complex technical issues into meaningful terms for others involved - Effectively coordinate within and outside of the project office, to include executive level offices - Serve as subject matter experts in all aspects of transmission, to include modulation and coding, link budgets, radio frequency equipment, antennas, waveforms, blockage mitigation and other algorithms/protocols - Serve as Subject Matter Expert and brings knowledge of systems engineering methods and processes in order to perform SATCOM system analysis and evaluations for both commercial and military systems - Demonstrate knowledge of Military Standards (MIL-STDs) and certification processes - Demonstrate familiarity of customer/vendor product development, business proposals, marketing interaction, product design and manufacturing processes

Sev1Tech is seeking a highly motivated and dedicated Senior Cyber Engineer who would: - Develop, implement, and document engineering, integration, and readiness processes and procedures for PEO C3T Tactical Network systems - Prepare documentation and maintain Configuration item baselines - Participate and assist in the coordination of the integrated product team and other technical forums at the PM TN, PEO C3T and subordinate agency level - Coordinate with program, project and product management offices to assess the efficacy of the engineering and integration processes - Independently evaluates, selects and applies standard engineering techniques, procedures, and criteria, and makes minor adaptations and modifications - Assist in management, maintenance and automating of Configuration Management tools - Maintain proper version controls of software deliverables - Oversee the delivery of software applications in test and deployment environments - Analyze configuration issues and propose appropriate resolutions - Must be capable of participating in design reviews, configuration audits, and evaluations of software products to ensure proper identification, control, and status accounting of the software baseline for each system - Brings knowledge of Army organization structure and Unit Task Organization concepts - Has ability to effectively communicate and lead integrated project team(s) - Provides independent and professional support on portions of complex projects

Sev1Tech is seeking a highly motivated and dedicated Senior Operations Research Analyst who would: - Perform a wide variety of cost analysis assignments in support of the program life cycle cost estimates (LCCE) and program office estimates (POE). - Develop or evaluate cost assessments, cost positions relating to the systems development, demonstration and production approaches. - Assess impact on systems and program costs, including analyses of prototype systems. - Work with SMEs to develop independent Government cost estimates (IGCEs) that will stand up to Army and DoD level review. - Serves as Working Leader to lower-grade personnel and is considered an expert for providing technical guidance and information to meet requirements. - Review, assist and mentor lower-grade employee’s work for quality, accuracy of work. Coordinate work efforts with Contract Officer Representative. Serves as a expert for providing technical guidance and information to meet requirements.

Sev1Tech is seeking a highly motivated and dedicated Intermediate Operations Research Analyst who would: - Perform a wide variety of cost analysis assignments in support of the program life cycle cost estimates (LCCE) and program office estimates (POE). - Develop or evaluate cost assessments, cost positions relating to the systems development, demonstration and production approaches. - Assess impact on systems and program costs, including analyses of prototype systems. - Work with SMEs to develop independent Government cost estimates (IGCEs) that will stand up to Army and DoD level review. - Serves as Working Leader to lower-grade personnel and is considered an expert for providing technical guidance and information to meet requirements. - Review, assist and mentor lower-grade employee’s work for quality, accuracy of work. Coordinate work efforts with Contract Officer Representative. Serves as a expert for providing technical guidance and information to meet requirements.

Sev1Tech is seeking a highly motivated and dedicated Senior Program Analyst who would: - Provide program analysis support for all phases of Planning, Programming, Budgeting and Execution (PPBE), Program Objective Memorandum (POM), Strategic Portfolio Analysis Review (SPAR), prepares POM/SPAR briefing charts, prepare Congressional Justification for President’s Budget (PB) and Budget Estimate Submission (BES) formulation. - Prepare, and update required forms, organize and support briefings of the Congressional Justification material, prepare and update briefing charts for the Army Program Budget Briefings (APBB). - Prepare spend plans for PM TN programs using Government required tools and databases. - Monitor and report on execution. - Record transactions, update, prepare and maintain all business, technical, acquisition and financial information in Project Management Resource Tools (PMRT) using all required PMRT modules. - Prepare responses to data calls received from higher Army headquarters. - Performs extensive coordination with Program Managers, other PEOs, DA staff, other services and industry personnel during all phases of the life cycle of assigned projects. - Applies independent expert knowledge of program planning and evaluation, Army missions, goals and objectives. - Independently selects methods, plans and coordinates the details, and carries work through to its conclusion with minimal guidance. - Completed work is reviewed for soundness of analysis, the suitability of methods used, and for conformance with organizational analytical procedures and practices. - Prepares, coordinates and/or reviews the preparation of portions of written plans, schedules and milestones for accomplishing goals. - Organizes, schedules and assists in administering supporting functions of appropriate meeting for discussion of issues. - Prepares Department of Defense programmatic reporting requirements, acquisition documentation, milestone decision documentation, and spend plan management. - Supports program, planning, evaluation and financial management functions; as well as the cost analysis and other cost and contractor performance measurement functions for assigned programs.

Sev1Tech is seeking a highly motivated and dedicated Program Analyst who would: - Provide program analysis support for all phases of Planning, Programming, Budgeting and Execution (PPBE), Program Objective Memorandum (POM), Strategic Portfolio Analysis Review (SPAR), prepares POM/SPAR briefing charts, prepare Congressional Justification for President’s Budget (PB) and Budget Estimate Submission (BES) formulation. Prepare, and update required forms, organize and support briefings of the Congressional Justification material, prepare and update briefing charts for the Army Program Budget Briefings (APBB). - Prepare spend plans for PM TN programs using Government required tools and databases. - Monitor and report on execution. - Record transactions, update, prepare and maintain all business, technical, acquisition and financial information in Project Management Resource Tools (PMRT) using all required PMRT modules. - Prepare responses to data calls received from higher Army headquarters. - Performs extensive coordination with Program Managers, other PEOs, DA staff, other services and industry personnel during all phases of the life cycle of assigned projects. - Applies independent expert knowledge of program planning and evaluation, Army missions, goals and objectives. - Independently selects methods, plans and coordinates the details, and carries work through to its conclusion with minimal guidance. - Completed work is reviewed for soundness of analysis, the suitability of methods used, and for conformance with organizational analytical procedures and practices. - Prepares, coordinates and/or reviews the preparation of portions of written plans, schedules and milestones for accomplishing goals. - Organizes, schedules and assists in administering supporting functions of appropriate meeting for discussion of issues. - Prepares Department of Defense programmatic reporting requirements, acquisition documentation, milestone decision documentation, and spend plan management. - Supports program, planning, evaluation and financial management functions; as well as the cost analysis and other cost and contractor performance measurement functions for assigned programs.

Sev1Tech is seeking a highly motivated and dedicated Senior Contracts Specialist who prepares acquisition documents that reflect technical and operational requirements for Government approval.   The documents include: - Service contract approvals requests (SCAs), PWSs, Statements of Work (SOWs), Statements of Objective (SOOs), labor category descriptions, Justification and Approval Documents (J&As), independent Government cost estimates (IGCEs) and quality assurance surveillance plans (QASPs), acquisition plans (APs) and acquisition strategies (ASs), limited competition memos such as use of non-DoD contract vehicles, sole source justifications, and QASPs. - Provide input in the proposal evaluation process, supports PEO IEWS in the post-award by preparing monthly status updates and funds expended to-date and variance analyses intended to highlight any significant issues requiring Government action; facilitates the processing of contract invoices through Wide Area Work Flow (WAWF). - Enter data into portfolio management data base application, review data for accuracy and provide reports that have been validated and corrected. - Provides a variety of acquisition support, to include, but limited to, research of contracting types, program planning, tracking milestones, assisting lower level Acquisition Specialists, Federal Acquisition Regulation guidance.

Our Infrastructure Services Support (ISS) team is growing! We are seeking a detail-oriented and collaborative Systems Administrator to join our mission in providing best-in-class security, infrastructure, and technology solutions to businesses in the Denver Colorado area.    Supporting a managed-services program in Westminster and Longmont, CO, the Systems Administrator needs recent experience in an enterprise environment and will be part of an Infrastructure Operations team responsible for the following technologies: - NetApp NAS/SAN Storage Systems - NetApp FAS 9.4P3 and up. - Dell/EMC Isilon SAN/NAS Storage Systems - Isilon Gen4 and 5 on 8.x, Dell Insight IQ 4.1.2 - Application and storage infrastructure for production, test, and development environments - Linux Red Hat Enterprise 5+ - Windows Server 2012+ - VMWare ESXi 7+ - Anisble Daily Functions: - Provide daily storage and systems support - Troubleshoot complex hardware and software problems, taking appropriate corrective action and/or interacting with IT staff, vendors, service providers or customers - Administer configurations, access and permissions - Maintain uptime, availability, and performance  - Perform routine maintenance, patching and upgrades as needed or required - Migration of systems from older to newer generation-based systems - Installation and configuration of new systems and environments - Perform technical user training as needed - Perform capacity management and pro-actively escalate for appropriate remediation - Develop or maintain operational tools or scripts to automate the above activities - Execute request fulfilment, incident management, change management and problem management in line with ITIL (IT Infrastructure Library) concepts - Fulfil requests and resolve incidents in accordance with the customer’s contractual SLAs (Service Level Agreements) - Provide on-call support and weekend maintenance duties as required - Work with other cross-functional teams to provide seamless Service Delivery - Participate in Operations and Service Delivery continuous improvement activities - Create and review articles, how-to documents for the Operations Knowledge Base - Compensation: $85,000.00 - $120,000.00 annually DOE

Sev1Tech is seeking an Lifecycle Logistician (Integrated Logistics Specialist) to provide support to PM Tactical Radios and other major components of the organization at the O-5 level. Performing logistical programmatic activities from the conceptual stage through life cycle sustainment of the fielded products for Product Manager, Tactical Radios (PM TR), the Acquisition Logistician (ILS) will accomplish the following: - Develops and implements logistics program activities including oversight of technical and logistics documentation, provisioning, material fielding plans, supply support, configuration control, etc. - Supports the staffing of acquisition documentation through the milestone decision cycle. - Provides technical guidance and support on Acquisition Logistics Support to Program Managers - Develop and update Life Cycle Sustainment Plans (LCSP) and supporting documentation - Analyze, Develop, and Implement Supportability Strategies and identifying opportunities to reduce lifecycle Operations and Support costs - Apply the 12 elements of Integrated Product Support (IPS) - Participate in Contract Data Requirements List (CDRL) development and updates - Review of contractor product support documentation submissions - Support the development of Life Cycle Cost Estimates (LCCE) - Establish government depot maintenance and repair capability Location: within the C5ISR campus on Aberdeen Proving Ground, MD customer requirements)  

The selected candidate will support Agile Application Development technologies and capabilities in the areas of software development, systems engineering, integration, and test of software applications and infrastructure. This effort will support the U.S. Citizenship and Immigration Services (USCIS) an agency of the United States Department of Homeland Security (DHS).    - Working 100% remotelywithin a fast-paced, Agile DevOps team supporting Department of Homeland Security (DHS) client contributing and collaborating within your scrum team daily. In this role, the React Developer will accomplish the following:  - Analyze software requirements and provide solutions  - Perform analysis, design, coding, testing, implementation, and maintenance of software solutions  - Provide Full Stack software development support for User Interfaces, REST APIs, Data Access Layers  - Ensure software developed passes and completes stages within the CI pipeline  - Write automated test such as: unit, integration, functional, 508, performance, and end-to-end  - Develop in environments that utilize CI/CD tools for build, test, secure and deploy  - Develop in a Docker and Docker Compose environment  - Develop data access layers with Database schemas using JPA 

Are you a highly motivated individual with a passion for tackling challenges and thriving in dynamic enterprise operations environments? Do you take pride in delivering top-notch service to end users and have a strong commitment to customer satisfaction? If so, this role is perfect for you!   Sev1Tech is currently seeking a Helpdesk/Desktop Support Technician who holds a government-granted Top Secret security clearance with eligibility for Sensitive Compartmented Information (SCI) access and a Counterintelligence (CI) polygraph. The successful candidate should be well-versed in Microsoft Windows within an enterprise environment and will join our team in providing exceptional IT solutions, strategies, and managed services to clients in the greater Denver area. The ideal candidate is team-oriented, passionate about technology and customer service, and has a proven track record of delivering top-tier helpdesk and desktop support services.   What You'll Do: - Perform the relocation of IT equipment and services as part of the Move/Add/Change process - Participate in secure area reconfigurations related to IT equipment and services - Participate in new secure area buildouts related to IT equipment and services - Setup of new computing devices, break fix of hardware and software, installation of software - Answer and record all phone calls directed to the help desk; maintain documentation records to log and track problems and resolutions as appropriate - Participate in the Help Desk call center queue and consistently meet call center metrics - Act as a first level of IT troubleshooting, provide phone support to end user and escalate to other IT teams as needed - Remotely troubleshoot personal computer and peripheral equipment - Develop procedures for the efficient operation of the help desk functions and participates in process improvement activities - Provide basic IT-related troubleshooting and end-user support - Solve IT-related issues and execute predefined requests per established policies and procedures - Leverage tools and processes in place to quickly and effectively resolve end-user questions or issues - Create or update knowledge base articles to reflect current data and processes.  - Respond to customer requests for assistance with computer software/hardware - Respond to user account and password resets - Maintain a regular and predictable work schedule. - Establish and maintain effective working relationships within the department, the Strategic Business Units, the Strategic Support Units, and the Company.  Interact appropriately with others in order to maintain a positive and productive work environment - Perform other duties as necessary - Work is performed onsite in an office environment    Salary Range: 65-85k DOE

Want to work for a fun, fast-paced company that wants to make a difference in this crazy world?   Sev1Tech is seeking an experienced ITSM/PMO Lead to work at the government site.   In this role, the ITSM/PMO Lead will play a leading role on a large, mission-enabling nation-wide team providing network infrastructure, platform, system, application, and cybersecurity services for a federal customer. The contract will encompass a wide range of tasks including but not limited to: PMO functions; Monitoring and Analysis as well as Incident Response functions that include cybersecurity; Network Infrastructure Tier 3; and Field Engineering Technical Services.    We’re looking for a program manager with a strong ITSM background to assist our customer in establishing and delivering NOSC Program Management Office (PMO) support services. Responsibilities include: - In coordination with the Program Manager and key customers, stand-up a PMO in accordance with industry best practices and standards (e.g., ITIV V4, CMMI, the SEI’s CERT Resilience Management Model, ISO) and federal guidance and standards (e.g., NIST, GAO, OMB, DHS and CISA). - Plan and manage the conduct of a baseline assessment of NOSC capabilities. - Align NOSC services and business processes to business practices identified in ITIL v4 (managing all of these practices and sub-processes for the NOSC), and also align these to the functions, categories, and sub-categories defined by the NIST Cyber Security Framework (CSF). - In line with NIST SP 800-53 Rev. 5, DHS 4300A/B, and ITIL v4, propose, document, baseline, and manage a NOSC service catalogue and common control catalogue that provide tiered service support models. - Organize and maintain resources needed for the delivery of PMO Support including the implementation of improvement capabilities, service delivery support, data analytics and performance metrics; knowledge management; response to data calls; acquisition support services; relationship and service management practice recommendations; communication services; project management services; and assistance for strategic network resilience and security. - Develop, own, and lead the execution of the process development and improvement roadmap and projects - Recommend and assist in establishing program performance metrics, data collection, and reporting - Promote and oversee for consistency the application of agreed upon NOSC policies, processes, and SOPs - Assist in defining and implementing a customer service satisfaction program - Assess requirements for and advise on enhancements to or development of new Dashboard capabilities that provide customer visibility and insights into program progress, performance, and risks, and that support improved customer decision-making  

Want to work for a fun, fast-paced company that wants to make a difference in this crazy world?   Sev1Tech is seeking an experienced Cybersecurity Services Program Lead to work at the government site.   In this role, the Cybersecurity Services Program Lead will play a leading role on a large, mission-enabling nation-wide team providing network infrastructure, platform, system, application, and cybersecurity services for a federal customer.  The contract will encompass a wide range of tasks including but not limited to: PMO functions; Monitoring and Analysis as well as Incident Response functions that include cybersecurity; Network Infrastructure Tier 3; and Field Engineering Technical Services.  More specifically, we’re looking a Cybersecurity Services Program Lead to be part of our leadership team.   Responsibilities include: - Provide Cybersecurity subject matter expertise to team members and the customer - Serve as an expert if/as needed for response to cybersecurity incidents - Coordinate efforts of the SOC with other teams - Translate technical cybersecurity issues into business terms that are easily understood by customers - Conduct cybersecurity business impact assessments and recommend improvements to the customer’s cybersecurity strategies and capabilities - Support customer Zero Trust initiatives as part of strategic planning support - Perform root cause analysis on cybersecurity issues when needed - Ensure reliable and effective reporting services, including shift activity logs and After Action Reports - Support analysis related to high-visibility or high-workload investigations, and apprise customer of progress and risks - Promote industry best practices for incident response, cybersecurity analysis, case and knowledge management, and SOC operations - Provide cybersecurity support to NOSC Teams - Track emerging security practices and innovations and work with the customer to execute where appropriate - Promote and drive implementation of automation and process efficiencies - Audit event response and escalation documentation and processes - Guide and mentor peers and subordinates to provide cross training - Present cybersecurity metrics to customer leadership - Collaborate with Government Watch Officers (GWOs) to address cybersecurity challenges    

Want to work for a fun, fast-paced company that wants to make a difference in this crazy world?   Sev1Tech is seeking an experienced Tier 1 Technical Team Lead to work at the government site.   In this role, the Tier 1 Technical Team Lead will play a leading role on a large, mission-enabling nation-wide team providing network infrastructure, platform, system, application, and cybersecurity services for a federal customer.  The contract will encompass a wide range of tasks including but not limited to: PMO functions; Monitoring and Analysis as well as Incident Response functions that include cybersecurity; Network Infrastructure Tier 3; and Field Engineering Technical Services.    We’re looking for a Tier 1 Technical Team Lead to provide daily management and oversight to a team of technicians providing support for a 24x7x365 Network Operations Security Center (NOSC).  The team will maintain constant monitoring of network circuits and cloud resources to detect and respond to cybersecurity alerts; detect networking outage and service degradation events; and initiate response to detected events and to reported events. Tier 1 pursues cybersecurity and networking incident responses and closes incidents that can be resolved, escalating incidents that cannot be resolved within that time window to Tier 2. Responsibilities include: - Provide direction, guidance, and oversight for NOSC Tier 1 support services that include Monitoring; Analysis; Technical troubleshooting and problem-solving; Triage and Escalation to Tier 2 staff as needed; Tracking; Reporting; and Closing service requests - Ensure first-line investigation and diagnosis of all incidents, logging all details - Manage technical services and support at the Tier I level, including WAN and LAN connectivity, routers, firewalls, and other network devices and tools; and support for remote access platforms such as VPN, Terminal Services, and Citrix - Assign unresolved incidents to higher Tier support or internet service providers to coordinate restoration of service and obtain the necessary information for recording and tracking the outage or degradation of service - Inform customers of their incident’s status at agreed intervals and continuously update incidents as needed - Notify Govt Leads and other stakeholders of high impact/priority failures using the appropriate escalation procedures - Supervise all Tier I contract personnel engaged in the operation and support of network users - Provide senior level technical direction and engineering knowledge for all Tier I customer support activities - Provide, maintain, and over time enhance Tier 1 processes and SOPs - Ensure time, high-quality Tier 1 work products including but not limited to: - Retrievable Customized On-Line Reports - Incident Tracking Workflow and Reporting - Incident Investigation and Case Analysis - External Entities Points of Contact List - M&A Comprehensive Reports on Findings and Recommendations - Incident Assessment and Response Daily Status Reports - Post Incident Analysis Report - Incident Assessment Recommendations - Security Event Notifications - NOSC SOPs - NOSC Operational Daily Status Report and Conference Call - NOSC Operational Weekly Activity Report - NOSC Operational Ad Hoc Reports - Support surge requirements of 24 hours a day, 7 days a week during key exercises or real-world events - Mentor staff - Apprise senior program managers of progress and risks

Want to work for a fun, fast-paced company that wants to make a difference in this crazy world?   Sev1Tech is seeking an experienced Senior Program Manager to work at the government site.   In this role, the Sr. Program Manager will lead a large, mission-enabling nation-wide team providing network infrastructure, platform, system, application, and cybersecurity services for a federal customer,  overseeing a program of more than 200 FTE geographically dispersed; providing direction and oversight to a team of project managers and technical leads; and serving as the “go to” leader for senior customers. The candidate will have ultimate accountability for the delivery of high-quality services and products across multiple task orders/delivery orders to accomplish customer objectives and achieve a high degree of customer satisfaction.   Responsibilities include: - Provide direction and oversight to teams responsible for: Monitoring and Analysis as well as Incident Response services that include cybersecurity; Network Infrastructure Tier 3 services; and Field Engineering Technical services - Promulgate and ensure consistent application of management best practices by project managers and team leads - Closely partner with senior customer leadership on strategic direction for the program - In partnership with the customer and other senior project team members, establish, report on, and periodically assess and improve the metrics to assess program performance - Provide customer with insights necessary for program improvements - Keep customer leadership apprised of program progress and risks - Ensure the program is staffed with the right resources at the right time, with adjustments as needed to meet priority customer needs or reallocate staff - Provide status of performance and resource needs to the IDIQ/BPA Program Manager - Implement a robust cross-training program so that Tier 1 and Tier 2 staff are capable of resolving issues to the greatest extent without escalating to higher levels - Ensure high-quality and timely responses to ad hoc data calls - Maintain a flexible, responsive, and supportive work environment - Establish a framework to capture and preserve institutional knowledge both for the customer in the long-term and contractor teams in order to assess patterns, learn lessons, and improve execution - Clearly communicate program direction and updates to delivery teams - Promote a culture of cross-team collaboration and continuous improvement