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Acting as a key player with one of our clients in the front range, the Scrum Master/Product Owner will be a servant leader who facilitates and supports agile cross-functional teams responsible for delivering features and products. In this role, you will facilitate the team(s) through all aspects of the agile and sprint planning process and ceremonies. You will also have in-depth agile process knowledge in order to coach and mentor several remote teams effectively, simultaneously. You will work closely across our client's organization to ensure coordination and communication with existing Development Services teams, both internal and external. Must be eligible to obtain a US Government Clearance.   Job Functions   - Act as a change agent to assist in timely delivery of several Projects - Facilitate effective and efficient meetings and Scrum cermonies including; release and sprint planning, sprint reviews and retrospectives, backlog refinements and daily stand-ups - Maintain transparency into the team’s work and provide metrics on team progress - Be a resource to each team member and support the removal of impediments, as required - Isolation of root problems from exposed symptoms and aid in resolutions - Engage multiple roles and stakeholders in critical discussion, complex new product development discovery and building consensus - Act as a product owner to maximize ROI and meet the organization objectives such as defining vision, managing product backlog, overseeing development stages, anticipating client's need, evaluating product progress at each iteration etc. - Coach and support continuous improvement within the team - Help identify and mitigate any external dependency risks in feature/product development - Coordinate with other Scrum Masters and cross-functional teams on deliverables that affect team goals - Salary 120-135k DOE   
ID
2023-6613
Location
US-CO-Aurora
Secondary Location
US-CO-Denver
Security Clearance
Clearable
Providing mission cyber support for the HQ Air Combat Command (ACC) at the Langley AFB, the Junior Cyber Analyst applies expertise and work experience executing cyber risk assessments to perform duties assigned by the Security Control Assessor (SCA) for AF Enterprise and Mission Partner Environment (MPE) systems.   Essential Duties & Responsibilities:   Reporting to the Cyber Security Program Manager, the Junior Cyber Analyst determines system vulnerabilities and residual risk based on analysis of technical artifacts, interviews, and evaluation of current system state. In this role, the Junior Cyber Analyst will be responsible for the following: - Determines system vulnerabilities and residual risk based on analysis of technical artifacts, interviews, and evaluation of current system state - Contributes toward recommendations on processes and methodologies to assess cybersecurity risk on information technology within the SCA’s appointed authorization boundary. - Works with other Cyber Analysts, SMEs, and SCA-Rs to ensure that all cybersecurity analysis and cybersecurity risk assessments are completed with time and quality standards established by Division leadership and Task Lead. - Provide some information assurance activities and has knowledge of systems, operating environments, system security, and networking.  
ID
2023-6612
Location
US-VA-Hampton
Security Clearance
Secret
Do you love Process Improvement? Is Lean Six Sigma your jam? Sev1Tech has the position for you.   In this role, you will be supporting an Intel client on-site in Broomfield accomplishing the following duties: - Support process owner(s) and Operational Excellence team(s) in identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities. - Identify and document existing processes within our client’s environment in support of process improvement initiatives and developing system requirements for future systems. - Conduct research, analysis, evaluation and assessment of existing processes and procedures and develop improvement recommendations to streamline and gain operational efficiencies: - Assessing existing client capabilities for meeting federal government-wide initiatives - Assessing reporting and transparency requirements in accordance with protecting classified data - Process re-engineering to improve quality, customer satisfaction, efficiency, cycle time and lower costs to improve IT services quality. - Definition of relevant process metrics and KPIs. - Development of organizational changes to drive efficiencies - Coordination/collaboration with internal process owners, managers and directors - Provide methodology, technical and analytical support for process improvement initiatives. - Facilitate the design and implementation of new/improved process models along with associated training. - Work with process owner(s) toward the implementation and adoption of organizational changes within our client’s environment, acting as a trusted change agent. - As needed, perform project management, analytics, and controls to ensure milestones are met and deliverables achieved for the process improvement initiatives.
ID
2023-6611
Location
US-CO-Broomfield
Security Clearance
TS/SCI
- Perform C4ISR engineering drafting, drawing review, drawing control, and related services required in the design of electronic/communications equipment, systems and installations. Drawings shall be prepared in digital format using AUTOCAD software in accordance with Appendix Q1 of the NIWC SIPH v4.1; - Produce mechanical & electrical/electronic drawings from rough engineering sketches in accordance with Appendix Q1 of the NIWC SIPH v4.1; c. Assist in Program/MILCON peer review and tech-writing support, as required, to include identifying and fixing errors in content, and formatting of GCM documents and plans for purposes of ensuring consistency of GCM documentation; - Perform peer reviews in accordance with GCM QA Management Plan that produces documentation that is consistent in format, organization, and content, and comply with SIPH and program plans; - Prepare engineering drawings or sketches of existing equipment or installations where original drawings are inadequate or non-existent; - Scale drawings to permit addition of details, to include enlarging or reducing supplied drawings, and providing "blow-ups" of selected zones of drawings to show appropriate details. When required, perform sectioning of various views to show "hidden" details; - Prepare drawing layouts from one or more engineering sketches for purposes of emphasizing elements necessary for timely installation, fabrication, acquisition or adaptations; - Prepare illustrations, diagrams, graphs, charts, 3D renderings, or other appropriate graphic medium of various presentation media for MS PowerPoint briefing slides, reports, user manuals, and training matters; - Update Installation Design Plans (IDP) based on red-lines provided by the project design team; - Organize and Maintain version control of IDP Master Drawing Sets for projects, including the cross-referenced files; and - Make available all drawings upon request via USN Flank Speed SharePoint site.
ID
2023-6610
Location
US-HI-Honoulu
Security Clearance
Secret
The Network Analyst II will work in a Customs & Border Protection’s (CBP) Enterprise Network Architecture & Engineering support services contract (ENAESS) on client site in Ashburn, VA supporting the Video Teleconference (VTC) Operations and Engineering efforts. Resource will potentially be required to travel both CONUS and OCONUS deploying to CBP Field Sites for onsite support in the event that it is necessary.   Job Responsibilities:   Working on a team consisting of Network Architects & Engineers supporting the CBP network, the Network Analyst must have the ability to:   - Support, monitor, test and troubleshoot issues related to video conferencing endpoints and basic networking issues. (Cisco, Polycom, Avaya, etc) - Provide support to end users to ensure a positive user experience. - Perform basic maintenance, troubleshooting, and administrative actions for management equipment dedicated to video conferencing systems. (Cisco, Polycom, Avaya, etc.) - Handle audio/video call quality issues when utilizing video teleconferencing equipment. - Implement upgrades, perform new installations, modify existing configurations to meet customer needs. - Inform management in a clear, concise, and timely manner of any customer or technical issues - Take initiative and maintain confidentiality - Multi-task in a fast-paced team-oriented environment.
ID
2023-6609
Location
US-VA-Ashburn
Security Clearance
CBP Suitability
Sev1Tech seeks a trainer to provide the initial transfer of knowledge on the operation and maintenance of Software defined, legacy, and Commercial Off the Shelf (COTS) tactical radio systems through New Equipment Training (NET) in support of PM Tactical Radio (PM TR). The trainer will execute other training activities as required, such as but not limited to Train-the-Trainers efforts testing events.  An Active secret clearance is required for this position. The trainer must have the ability to conduct fluent presentations and hands-on practical exercises.   Primary Responsibilities Include, But Not Limited To:   - Carry out instructional and trainer functions in support of the Handheld, Manpack & Small-Form Fit (HMS) programs including but not limited to: AN/PRC-148, AN/PRC-158, AN/PRC-162, AN/PRC-163 and future generation of HMS radios and/or systems.  Training of COTS radios, AN/PRC-161, AN/PRC-152A, AN/PRC-117G and any future COTS radios and/or systems.  - Facilitate and instruct in an effective and efficient manner, both in person and virtually.   - Conduct monthly peer reviews on the effectiveness of training delivery. - Update training mission plans as needed.   - Responsible for classroom setup and maintaining training equipment suites and other duties as assigned. - Coordinates logistics for training events - Maintains a comprehensive repository of relevant TTPs. - Achieves and maintains Assistant Instructor (AI) and Primary Instructor (PI) Certification and Annual re-certification as stated in the PM TR TPF SOP. - Responsible for classroom setup and maintaining training equipment suites, lift 50 pounds and other duties as assigned
ID
2023-6607
Location
US-GA-Fort Gordon
Security Clearance
Secret
Sev1Tech is seeking a qualified Information System Security Officer (ISSO) who will prepare, submit and monitor accreditation packages through the Risk Management Framework (RMF) process ensuring receipt of Interim Authority to Test (IATT) or Authority to Operation (ATO) in support of PM Tactical Radios (TR) Technical Management Division (TMD) mission requirements. This position will be supporting IVAS requirements, primary location is Aberdeen Proving Ground, MD with an alternate work site of Ft. Benning, GA.   The ISSO will apply their knowledge of Cybersecurity engineering best practices used to secure technical solutions, including applications, systems, architectures, and infrastructures that are operationally viable and efficient on-site at Aberdeen Proving Ground (APG): - Independently provides support in defining and implementing system security requirements, designs security architecture and develops a security design for program platforms up to and including classified networks. - Leverage security products and technologies to protect the organization’s systems and information and enable achievement of the organization’s objectives. - Begin and maintain accreditations during the continuous monitoring stages of Risk Management Framework (RMF). - Review and evaluate security impact of changes to authorized systems and provide technical guidance focused on information security architecture. - Review and author System Security Plans (SSPs) and other supporting body of evidence documentation. - Participates in the development or revision of security related policies and procedures, conducts Federal Information Security Management Act (FISMA) evaluations annually on accredited systems and completes/updates Plan of Action and Milestones (POA&Ms) as appropriate - Perform or assist in certain cybersecurity efforts, ex: Critical Functionality Analysis (CFA), Supply Chain Risk Management (SCRM), and Critical Components and Critical Program Information (CPI) evaluations, and Cybersecurity Strategy development.
ID
2023-6606
Location
US-MD-Aberdeen Proving Ground
Security Clearance
Secret
- Assist the Government in defining integration requirements by collecting, identifying, and organizing detailed information from the users. Assist the Government functional area Manager in defining scope, plans, and deliverables for assigned projects; - Confirm and prioritize project integration plans and deliverables with the Government; - Assist Infrastructure Engineers in the inspection and review of various IT infrastructure for various MILCON projects; - Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified IT Infrastructure meets MILCON project requirements; - Assist with QA & Quality Control (QC) support during and after project completion; - Assist IT Systems Engineers to include site preparation, post installation equipment integration, dressing cables (e.g., labeling & testing), and redlining design plan; - Coordinate with organizations responsible for MILCON inspection surveillance; - Create supporting documentation to include inspection reports using diagrams, checklists, Key Supporting Documents (KSD), and photographs using government provided format (CDRL A003); - Provide on-site support for the receipt, warehousing and delivery of equipment/materials in support of the installation of systems at project sites. Tasking include, but is not limited to, (a) uncrating incoming project equipment, (b) conducting visual material condition inspections, (c) documenting any damages to equipment, (d) maintaining a log of received and issued material; (e) notifying the sender and/or recipient of shipment; and (d) storing incoming project integration shipments in appropriate locations in NIWC Buildings 1657F Guam; - Maintain an active project material inventory and update as equipment is received, shipped, or moved. Prepare documents, such as work orders, bills of lading, requisition and invoice/shipping documents, DD-1149, DD-1348, and shipping orders to route materials. - Provide pre-installation and test checkout (PITCO) reports, as required, for IT Systems of specified MILCON projects; - Deliver or route material(s) to project locations. Tasking includes, but is not limited to, the use of Government-provided work devices (e.g., vehicles, hand trucks, moving carts, dollies, and forklifts). Operators of forklifts must possess a Material Handling Equipment (MHE) license, and documentation stating (a) specific type of MHE training completed and (b) that the operator is medically qualified. The operator’s license and letter must be provided to the COR for approval prior to operating MHE.
ID
2023-6605
Location
GU-
Security Clearance
Secret
Sev1Tech is seeking a Senior Network Engineer to join our mission in providing best-in-class security, infrastructure, and technology infrastructure services support in the Westminster area.  This is a hybrid role requiring both on-site and remote work capability.   The Senior Network Engineer will assist with our Infrastructure Services Support team in providing daily operations and project delivery support of physical, virtual, and wireless networks in a Cross-Domain IT infrastructure. Consulting on additional projects during surge periods as necessary, the Senior Network Engineer is a key player on our team and is responsible for the following: - Working closely with end-users and third-party vendors to identify potential issues and fix existing physical, virtual, and wireless network problems at the Tier 3 level - Deploying, maintaining, and administering Juniper (80%) and Cisco (20%) computer networks - Designing, deploying, supporting, and troubleshooting enterprise wireless (Aruba) and related technologies - Developing documentation for existing networks and maintaining documentation for all new networks and changes - Actively tracking, documenting, and updating request and incident information in appropriate IT Service Management tool - Evolving and maintaining load balancing (F5), Firewall and Security products under the network umbrella - Installing and configuring computer network equipment - Maintaining network equipment and associated hardware, applications, services, and settings - Administering routers, switches, and firewalls - Troubleshooting fiber and wireless connections - Analyzing and remediating IP addressing - Some project engineering work required - Salary 130-150k DOE
ID
2023-6604
Location
US-CO-Westminster
Security Clearance
TS/SCI
Senior DevOps Engineers at Sev1Tech are solution-oriented, driven, and enjoy teaming with other best and brightest engineers on highly-visible, technically-challenging projects and offerings. We’re looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects and consulting, and have a strong background in AWS.   Supporting one of our clients in the Front Range, members of the Commercial DevOps team will act as an extension of our client and will be dedicated exclusively to the buildout, maintenance, and support of infrastructure for a high-visibility program. The primary function of this role will be remediation of security findings, support of deployments and consumption of services, and maintenance of both high and low-side code, as well as deployment consistency within the program.
ID
2023-6603
Location
US-CO-Westminster
Security Clearance
Secret
Sev1Tech is seeking an Information System Security Officer (ISSO)who can prepare, submit, and monitor accreditation packages through the Risk Management Framework (RMF) process ensuring receipt of Interim Authority to Test (IATT) or Authority to Operation (ATO) in support of Army's PEO C3T program for PM Tactical Radios (TR) in their Technical Management Division (TMD).   The ISSO will apply their knowledge of RMF Cybersecurity engineering best practices used to secure technical solutions, including applications, systems, architectures, and infrastructures that are operationally viable and efficient on-site at Aberdeen Proving Ground (APG): - Independently provides support in defining and implementing system security requirements, designs security architecture and develops a security design for program platforms up to and including classified networks. - Leverage security products and technologies to protect the organization’s systems and information and enable achievement of the organization’s objectives. - Maintain/accreditations during the continuous monitoring stages of Risk Management Framework (RMF). - Review and evaluate security impact of changes to authorized systems and provide technical guidance focused on information security architecture. - Review and author System Security Plans (SSPs) and other supporting body of evidence documentation. - Participates in the development or revision of security related policies and procedures, conducts Federal Information Security Management Act (FISMA) evaluations annually on accredited systems and completes/updates Plan of Action and Milestones (POA&Ms) as appropriate - Perform or assist in certain cybersecurity efforts, ex: Critical Functionality Analysis (CFA), Supply Chain Risk Management (SCRM), and Critical Components and Critical Program Information (CPI) evaluations, and Cybersecurity Strategy development.
ID
2023-6600
Location
US-MD-Aberdeen Proving Ground
Security Clearance
Secret
The DHS BD Executive will be a key member of the leadership team and will participate in all strategic growth initiatives as it pertains to their key accounts. She/he will focus on expanding Sev1Tech’s footprint within the Department of Homeland Security, with specific emphasis on securing new business with the following operational components: Cybersecurity and Infrastructure Security Agency (CISA), Immigration and Customs Enforcement (ICE), Transportation Security Agency (TSA), Citizenship and Immigration Services (USCIS) and/or DHS Headquarters. This person will lead strategic and large-scale, complex, pursuits of $100M and greater.   Primary responsibilities will include but are not limited to: - Responsibility for driving and winning opportunities/pipeline within the Department of Homeland Security with an emphasis on Cybersecurity and Infrastructure Security Agency (CISA), Immigration and Customs Enforcement (ICE), Transportation Security Agency (TSA), Citizenship and Immigration Services (USCIS) and/or DHS Headquarters. - Develops, organizes and executes client call plans around Sev1Tech’s capabilities. Works with clients to shape acquisition strategies - Conducts analysis of DHS market, including industry trends to identify new vehicles, new business, as well as recompetes - Works with capture resources to develop the overall win strategy and performs - Develops final win themes, win strategies, value propositions, and differentiators - Ensures price to win (PTW) analysis is conducted and the PTW target is established - Assesses and continually updates competitor capabilities, performs analysis of competitor strengths, weakness, opportunities, and threats (SWOT), and conducts team gap analysis - Prepares NDA requests and provides to Contracts/Subcontracts for execution prior to any detailed discussions with outside companies or personnel - Establishes the team, including subcontractors, and negotiates teaming agreements - Establishes meaningful teaming selection criteria - Negotiates teamwork share and work lanes - Prepares teaming/consultant justifications and works with Contracts to ensure compliance with Sev1Tech’s Approved Purchasing System requirements - Identifies and secures dedicated resources - Schedules/facilitates team status meetings (weekly capture calls) - Establishes/clarifies meaningful roles/responsibilities for team members - Encourages positive working relationships among all team members - Completes B&P requests or request updates as needed by obtaining an estimate of resources from the Operations or functional organizations This person will possess both a broad strategic perspective and a very hands-on capture persona.  This Capture Manager is a key, high-impact member of the corporate management team. Success in the near term will focus on working with the team to enhance win strategy and win rates, anticipating problems and customer needs, and properly positioning Sev1Tech to win large scale opportunities.  
ID
2023-6599
Location
US-VA-Woodbridge
Security Clearance
Clearable
The selected candidate maintains property records and performs property inventory and property management functions. Must be capable of managing operations of a supply facility to include stock level maintenance, and logistics planning. Must be capable of managing commercial credit card accounts, material requisition process and budgets. Must be capable of managing repair and relocation of office equipment and furniture. Must be capable of training new supply/property management specialists and providing inputs to local property management policies/procedures. Knowledge of Army supply/property management policies and procedures is required.
ID
2023-6598
Location
US-TX-Ft. Hood
Security Clearance
Secret
Sev1Tech is looking for an Operations Administrator to provide mission critical support to the Naval Supply Systems Command (NAVSUP) Ordnance Information System (OIS) program based onsite in Yorktown, VA. Join our team to work as a member of the IT Operations team that provides IT Operations Support to our nation’s warfighter 24X7, 365 days a year.   This is a 1st shift / full time position. Weekend and Holiday shifts will be required.   Roles and Responsibilities: - Support includes Environment Schedule (Production/Test/Development/Continuity of Operations Plan (COOP)), Execution Reports, execution of jobs in applicable environments, Batch Processing (daily, weekly, monthly, quarterly, yearly), and connectivity. - Troubleshoot / Resolve issues related to Operations, as required; may need to perform minor UNIX and SQL script editing or other technical procedures with assistance of System Administrators. - Schedule, coordinate, process and monitor computerized batch processes / data exchanges / recurring jobs for two large ammunition systems (OIS-Wholesale and OIS-Retail) on UNIX Operating System and Windows Operating System. Post generated reports on a regular basis. - Communicate issues, when they arise, with leadership - Prepare, operate, maintain, and monitor Oracle Enterprise Manager (OEM) processing and Automated Cross-Domain Solution (ACDS) jobs on UNIX platform. - Perform manual data transfer between unclassified and classified networks upon approval and maintain Cross Domain logs and applicable approval documentation. - Propose ways to innovate and automate manual tasks. - Maintain all procedures, scripts and task sheets for all Operation changes, shift assignment, and logbooks for job runs.
ID
2023-6596
Location
US-VA-Yorktown
Security Clearance
Secret
This mid-level Software Developer position will be supporting the US Patent and Trademark Office in support of Enterprise System Integration.   Responsibilities: - Develops features for the IT Service Catalog and Workflow Platforms - Participates in stakeholder engagements - Develops RPA bots - Tests deliverables - Participates in NWOW, DevSecOps, and Agile processes - Manages own user stories in Rally
ID
2023-6592
Location
US-
Secondary Location
US-VA-Alexandria
Security Clearance
Clearable
Sev1Tech is searching for a Cyber Security Analyst to support the design, implementation, and operation of meshONE-T network prototype, a scalable, resilient, cyber‐secure data transport network to support the portfolio of United States Space Force (USSF) missions and Air Force ground systems.    meshONE‐T is the ground component of the larger meshONE concept and will eventually integrate with the Air and Space components of meshONE to provide an end‐to‐end network solution across all mediums, environments, and warfighting domains. - Work closely with client System Administrators with the identification of vulnerabilities on all customer server assets, including Windows, Unix, and Network devices - Assist admins with hardening of systems to comply with DISA Security Technical Implementation Guides (STIGs) - Ensure DISA STIG compliance, interpretation, and analysis of results as well as remediation - Assist in the Authority to Operate (ATO) support evaluating NIST controls in both a FISMA Moderate and High Environment - Develop and participate in Contingency Planning (CP) and Incident Response (IR) testing and planning - Perform system maintenance on security-related tools; evaluate, test, and integrate upgrades - Scan, patch, remediate, provide mitigation strategies, and document security vulnerabilities in operating systems and applications - Assist in defining and writing security policies to support FedRAMP, FISMA, Federal Compliance, NIST Compliance, HIPAA Compliance, ISO Standards, and SOX Compliance - Assist and lead security audits - Salary range from 110k-120k (negotiable)
ID
2023-6588
Location
US-CO-Denver
Secondary Location
US-CO-Colorado Springs
Security Clearance
Top Secret
Sev1Tech seeks a trainer to provide the initial transfer of knowledge on the operation and maintenance of Software defined, legacy, and Commercial Off the Shelf (COTS) tactical radio systems through New Equipment Training (NET) in support of PM Tactical Radio (PM TR). The trainer will execute other training activities as required, such as but not limited to Train-the-Trainers efforts testing events.  An Active secret clearance is required for this position. The trainer must have the ability to conduct fluent presentations and hands-on practical exercises.   Primary Responsibilities Include, But Not Limited To:   - Carry out instructional and trainer functions in support of the Handheld, Manpack & Small-Form Fit (HMS) programs including but not limited to: AN/PRC-148, AN/PRC-158, AN/PRC-162, AN/PRC-163 and future generation of HMS radios and/or systems.  Training of COTS radios, AN/PRC-161, AN/PRC-152A, AN/PRC-117G and any future COTS radios and/or systems.  - Facilitate and instruct in an effective and efficient manner, both in person and virtually.   - Conduct monthly peer reviews on the effectiveness of training delivery. - Update training mission plans as needed.   - Responsible for classroom setup and maintaining training equipment suites and other duties as assigned. - Coordinates logistics for training events - Maintains a comprehensive repository of relevant TTPs. - Achieves and maintains Assistant Instructor (AI) and Primary Instructor (PI) Certification and Annual re-certification as stated in the PM TR TPF SOP. - Responsible for classroom setup and maintaining training equipment suites, lift 50 pounds and other duties as assigned
ID
2023-6587
Location
US-GA-Fort Gordon
Security Clearance
Secret
Under direct supervision, this entry level Technician will install, and maintain/troubleshoot/repair multiple physical security systems assets and components on schedule.   Position responsibilities include: - Under direct supervision, provide technical support for system installs and maintenance troubleshooting including camera cleanings, equipment rack grooming, device checks, and inspections. - Direct support to hardware implementation and upgrades and provide technical input into drawing and support documents as necessary, this role will support re-certification testing and routine maintenance with local installation and program office. - Installing and maintaining fiber optics, card readers/door controllers, motion sensors, server racks, and cameras - Assist in the installation of the wiring infrastructure including conduit, electrical cables, and data cables
ID
2023-6579
Location
US-CA-San Diego
Security Clearance
Clearable
Under minimal supervision, install, and maintain/troubleshoot/repair multiple physical security systems assets and components. Provide direct support to hardware implementation and upgrades and on occasion provide redlines to drawings and support documents, as necessary.  When necessary, be the lead in the re-certification testing and routine maintenance with local installation and program office.   Position responsibilities include: - Under minimal supervision, provide technical support for system installs and maintenance. - Experience installing and maintaining fiber optics, card readers/door controllers, motion sensors, server racks, CCTV, and PA Systems. - Installing and maintaining fiber optics, card readers/door controllers, motion sensors, server racks, and cameras. - Assist in the installation to include, on occasion, lead the effort in the wiring infrastructure including conduit, electrical cables, and data cables.
ID
2023-6577
Location
US-CA-San Diego
Security Clearance
Clearable
Reporting directly to the assigned Project Manager, leads the field technicians in the installation, maintenance, troubleshooting and repair of multiple physical security system assets and components.  Provide direct supervision and participate in the hardware implementation and upgrades as well as redlining of drawings throughout the course of the assigned projects.  - Conducting site surveys along with the assigned Project Manager - Provide input, and in some cases, write the site survey report - Identifies problems requiring vendor assistance and coordinates vendor technical support. - Requires user proficiency with PC hardware, standard software, and specialized applications, and effective oral and written communication skills to explain technical situations, present information, and provide user guidance.  - Must have knowledge of the office suite and desktop applications. - Responds to service requests and to include investigating/troubleshooting when called for  - Keeps supervisors informed of service trends.  - Assists in performing maintenance of site/field equipment, removal of equipment, and aids in the movement or installation of equipment associated with trouble reports at the customer site.  Repairs or adjusts equipment at the customer or company site and performs routine maintenance.  - Provides technical help desk support; interfaces with multiple levels of users, management, to include the government site sponsors and technical staff.   - Contributes to an environment of teamwork, efficiency, cross training, and continuous improvement.  - Serves as content expert on services and information provided. Resolves difficult inquiries for other representatives. - Leads the site technical team on all aspects of the project.
ID
2023-6576
Location
US-CA-San Diego
Security Clearance
Secret

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