1. Minimize manual intervention, improve efficiency, and reduce human errors
2. Implement platforms that orchestrate work-flows for end-to-end task execution
3. Utilize AI as well as predictive analytics to detect anomalies, predict failures, and initiate self-healing processes to reduce downtime and improve system resilience

• Bachelor’s Degree
• Strong skills in the use of Service Management tools, such as ServiceNow or Remedy
• Knowledge of ITIL framework
• Expertise in integrating technical process work-flows within current and future Change Management (CM) automation
• Minimum 4 years’ team lead or equivalent experience in enterprise Information Technology (IT) Change Management, metrics and reporting, IT Service Management (ITSM) process management, or other relevant experience
• Experience developing written functional documentation and training materials
• Thorough knowledge of the relationships between Change Management, Configuration Management and Release Management, and a desire to improve that understanding in others
• Demonstrated leadership experience implementing and improving IT processes
• Experience providing direction on implementing and maintaining internal change management policies, procedures and associated training plans
• Overall responsibility for managing the CM team, priority, status, and deliverables
• Proven ability to work closely with the business community as well as technical resources in a tactful manner

Eligibility/Clearance Requirements: Eligibility for Entry on Duty clearance 

Certification Requirements: ITIL certification or the ability to obtain within 12 months

• Agile professional certification

Founded in 2010 and recently acquired by ERT in early 2026, Sev1Tech, an ERT Company provides IT, engineering, and program management solutions delivery to critical missions across Federal and Commercial Clients. With its acquisition by ERT, Sev1Tech expanded its ability to offer secure, mission-aligned digital solutions to support modernization, resilience and operational effectiveness for government customers operating in highly regulated mission environments. ERT and Sev1Tech together become a fully diversified engineering and federal technology solutions firm with broad reach into space, civilian, and defense markets.

Please apply directly at: https://careers-sev1tech.icims.com. For questions or to submit a referral, please contact: recruiting@sev1tech.com

Sev1Tech is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.