The Technical Delivery Manager for Zscaler and Identity Services DevSecOps Teams plays a critical role in leading engineering and operations, ensuring seamless delivery of advanced security solutions and identity management services. This position entails managing cross-functional teams, leveraging cutting-edge technologies, and driving innovation to maintain robust security frameworks and operational excellence.

Key Responsibilities

Team Leadership

• Lead and inspire the engineering and operations DevSecOps teams responsible for Zscaler and Identity Services.
• Provide mentorship, guidance, and career development opportunities for team members.
• Foster collaboration across cross-functional teams to drive alignment and shared goals.

Technical Delivery

• Oversee the implementation, optimization, and management of Zscaler solutions, including ZIA (Zscaler Internet Access), ZPA (Zscaler Private Access), ZDX (Zscaler Digital Experience), Private Service Edge, and Incident Receiver solutions.
• Act as the technical delivery owner for Identity Services, ensuring seamless integration with broader security initiatives.
• Ensure teams effectively utilize tools such as ServiceNow and ScienceLogic for operational workflows, incident management, and performance monitoring.
• Establish and enforce best practices for secure and scalable delivery in a DevSecOps environment.

Strategic Planning and Operations

• Develop and execute strategic roadmaps for security and identity services aligned with business priorities.
• Collaborate with leadership and stakeholders to define objectives, deliverables, and success criteria for projects and initiatives.
• Manage operational budgets and resources effectively to achieve optimal outcomes.
• Monitor and report on key performance metrics, ensuring continuous improvement in service delivery and operational efficiency.

Risk Management and Compliance

• Proactively identify and mitigate risks across security and identity platforms.
• Ensure adherence to regulatory, industry, and corporate compliance standards.
• Collaborate with cybersecurity teams to align delivery with overarching security policies and frameworks.

Technical Skills and Experience

• Proven expertise in Zscaler technologies, including ZIA, ZPA, ZDX, Private Service Edge, and Incident Receiver solutions.
• Strong knowledge of identity services and protocols, including SSO, MFA, and directory services.
• Experience with DevSecOps principles and practices, enabling secure development and delivery pipelines.
• Hands-on experience with tools such as ServiceNow and ScienceLogic for IT operations and incident management.

Leadership and Communication

• Demonstrated ability to lead technical teams in high-pressure environments.
• Excellent communication skills, capable of articulating complex technical concepts to non-technical stakeholders.
• Strong organizational and project management skills to drive timely and quality delivery.

Educational Requirements

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field (Master's degree preferred).
• Relevant certifications in Zscaler solutions, identity services, and DevSecOps practices are highly desirable.

Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.

At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.

Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.

Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #joinSev1Tech to connect with us on social media!

For any additional questions or to submit referrals, feel free to reach out to recruiting@sev1tech.com.