NOSC Tier 1 Analyst

Sev1Tech is looking for the right candidate to play a role on a very large program involving network, cybersecurity, and cloud operations and engineering support services to a government customer with a significant mission for security and public safety.  The contract will encompass a wide range of tasks including but not limited to: Program Management; Monitoring, Analysis and Incident Response; Tier 3 Engineering and O&M; Field Engineering technical support; and Cloud operations.

We’re seeking Tier 1 Network Operations and Security Center (NOSC) Analysts to support a 24x7x365 network operations and security center.   

Responsibilities include but are not limited to:

• Monitoring network dashboards, analyzing problems, troubleshooting, coordinating, and reporting of all operational information concerning the enterprise network infrastructure
• Providing first-line investigation and diagnosis of all incidents, logging all details and prioritization codes for all incidents
• Conducting technical services and support at the Tier 1 level, including WAN and LAN connectivity, routers, firewalls, and security
• Installing and supporting remote access platforms such as VPN, Terminal Services
• Assigning unresolved incidents to higher Tier support or Internet service providers and product vendors to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service
• Keeping component NOCs and SOCs informed of their incident's status at agreed intervals and continuously update incidents as needed
• Notifying Government Leads and other stakeholders of high impact/priority failures using the appropriate escalation procedures

• Bachelor's degree in Computer Science, Information Technology, Cyber Security or equivalent education

• CompTIA Network+ Certification or equivalent 
• At least two (2) years of relevant routing/switching experience in an enterprise network operations center environment
• Knowledge of network protocols such as OSPF, BGP, and EIGRP
• Experience with Cisco command line interface and configuration
• Strong customer service and strong communication skills (both written and verbal)

• A Public Trust clearance or higher

• Secret Clearance preferred

Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.

At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.

Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.

Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #joinSev1Tech to connect with us on social media!

For any additional questions or to submit referrals, feel free to reach out to recruiting@sev1tech.com.