Change Management Coordinator

ID
2023-7572
Type
Full Time W/Benefits Ret Match
Location : Location
US-
Security Clearance
DHS Suitability

Overview/ Job Responsibilities

We are seeking a highly organized and detail-oriented Change Management Coordinator to join our team. In this role, you will be responsible for coordinating all aspects of change management, including the development of change management artifacts, coordination with the Technical Review Board (TRB) and Change Control Board (CCB), and configuration of change request management within ServiceNow. You will play a critical role in ensuring that changes to our systems and processes are implemented smoothly and efficiently.

 

This position requires presence onsite at the customer location (Arlington, VA) one day per week.

 

Responsibilities:

  • Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling.
  • Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules.
  • Coordinate change approval meetings with the Technical Review Board (TRB) and Change Control Board (CCB), ensuring that all necessary documentation is available for review.
  • Facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks.
  • Assist in the identification and mitigation of potential risks and issues associated with changes.
  • Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes.
  • Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes.
  • Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership.
  • Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices.

Minimum Qualifications

  • Bachelor's degree in computer science, information systems, or a related field.
  • Proven experience in change management coordination or a related role.
  • Strong understanding of change management principles, methodologies, and best practices.
  • Familiarity with ServiceNow or other change management tools.
  • Excellent organizational skills with great attention to detail.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Ability to prioritize and manage multiple change requests simultaneously.
  • Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus.
  • Eligibility/Clearance Requirements: Must be able to provide proof of U.S. Citizenship.

Desired Qualifications

Clearance Preference:

  • DHS/CISA EOD - 1st priority
  • Any DHS badge + DoD Top Secret - 2nd choice
  • DoD Top Secret + willingness to obtain DHS/CISA suitability - 3rd choice (it can take 10 to 60 days to obtain suitability – work can only begin once suitability is fully adjudicated) 

About Sev1Tech LLC

Founded in 2010, Sev1Tech provides IT, engineering, and program management solutions delivery. Sev1Tech focuses on providing program and IT support services to critical missions across Federal and Commercial Clients. Our Mission is to Build better companies.  Enable better government. Protect our nation. Build better humans across the country.

Join the Sev1Tech family where you can achieve great accomplishments while fostering a satisfying and rewarding career progression.  Please apply directly through the website at: https://careers-sev1tech.icims.com/jobs/intro?hashed=-625979001    #joinSev1tech

For any additional questions or to submit any referrals, please contact: troy.ester@sev1tech.com

Sev1Tech is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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