The U.S. Cybersecurity and Infrastructure Security (CISA) mission is to lead the national effort to protect and enhance the resilience of the nation’s physical and cyber infrastructure. CISA includes the CISA Mission Enabling Offices (MEOs) and six Divisions: the Cybersecurity Division (CSD), the Emergency Communications Division (ECD), the Integrated Operations Division (IOD), Infrastructure Security Division (ISD), the Stakeholder Engagement Division (SED), as well as, the National Risk Management Center (NRMC), which are headquartered within the National Capital Region (NCR).
CISA’s information technology (IT) landscape has historically produced networks and systems individually managed and maintained within each of its Divisions as well as its MEOs. This task order is to provide Enterprise Engineering and Operations Support Services (EEOSS) to CISA/OCIO to establish enterprise IT capabilities. These enterprise IT capabilities shall support CISA’s ability to continue establishing a modern IT infrastructure; engaging in various initiatives to evaluate and implement emerging technologies; migrating to the cloud; supporting mobility and collaboration platforms; and continually improving the performance, security, and availability of enterprise IT services.
Working with an enterprise network architecture, engineering, and implementation team supporting our Federal customer, the Business Analyst supporting Technical Solutions Engineering and Implementation projects interfacing with customers in identification of technical requirements, including engineering and implementing network, identity and access management, mobility, asset management, imaging, application and systems development, collaboration capabilities, cloud hosting, communication services, and solutions connectivity to cloud services to facilitate migration to the cloud; engineering and implementing solutions and capabilities in data centers, CISA facilities, and/or cloud environments; providing Tier 3 escalation support to troubleshoot and resolve related issues in a timely manner; and transitioning management of solutions to operations and support team for continued operations and maintenance.
Associate’s degree and at least 1 year of experience providing Business Analyst services to the DHS (preferred); without a degree 2 additional years of experience would be required:
Must be able to provide proof of U.S. Citizen and be able to obtain a DHS clearance with CISA
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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